Eiffel Tower Priority Access Ticket with Host

We signed up for the guided tour to the second level. When we were at the office the guide Ariel? told us that the site had a problem with an elevator and it would be a prolonged wait. The escort was very nice informed and was genuinely concerned to insure we were properly accommodated. I was very disappointed in the Tower management as they were very disorganized, never provided any information or updates and allowed an environment that could have erupted into Chaos. I was glad we were able to experience The Eiffel tower but unfortunately due to the time lost we missed other experiences

Tour group does not open when hours stated on door reflect. Needed to change tour secondary to delayed travel. Took 3 days to finally get in touch with group to make change and ended up paying an additional 20 euro.

Excellent experience better that being alone , it was fast with the host, because the line was 2 long

First of all, there is no such thing as priority access, every one goes in the same way, with the only difference that you already have a ticket to enter and don't have to worry about making that line too.The guide was not very nice and not open to answer any questions before he finished his presentation so as to force you to stay.

We had a fantastic tour guide. It was great to just walk past the line and hear some history about the Eiffel Tower and the view from the 2nd floor. I recommend for those who want the great views of Paris and some context behind the historic landmarks.

The tower visit was excellent, but not what was expected in that the tickets we purchased for 44 each only allowed us to go to level 2, and not to the top. This was a huge disappointment to us both as this was planned as a highlight of our trip from Australia. Our efforts to rectify this with the local guide company Paris History Group were to no avail. We would be very reluctant to deal with Viator in future.

After reading the reviews and receiving recommendations to use Viator I was extremely disappointed in this tour. I believe Viator contracts out to different tour companies this experience was horrible from start to finish. I paid 96.00 for 2 and received nothing except a lift ticket to the second level let me explain.
We arrived at the tour company a shady hole in the wall. The woman at the desk acknowledged our tickets and advised us to return in 25 minutes. I asked for a ladies room she handed me a souvenier discount card for a shop down the street where we were led to a toilet behind a shady wall.
We went back for the tour and the operator tried to sell us summit tickets for an extra 10.00 each I personally did not buy them however most people in my tour did. We were sent to a back room in the office very sketchy to wait for our guide.
Our guide arrived she was very nice however that's where it ended.
We got to the tower there was no priority entry we waited in line like everyone else.
We got to the check in point and there was a problem that cause us to wait 20 minutes.
Apparently the extra 10.00 the members of my tour had been charged to reach the summit was a rip off. Summit entry is a timed entry due to the amount of space at the summit. She had no right to sell those extra tickets.
Well that's when my guided tour ended. We were guided on to an elevator by tower staff and the guide was no where to be found.
We toured the tower without a guide which is what I paid for.
Horrible experience it seems as though your guides are not vetted properly.

Everything ran smoothly. Our guide, Adriel, was fantastic. She was very knowledgeable and personable. This was our second trip to the Eiffel Tower and we learn new things from her. The meeting point is the Tourist Office which is very well run and had a comfortable waiting area with plenty of chairs, a place to charge your devices, clean bathrooms and vending machines. It's a short walk to the Eiffel Tower and the priority access was well-worth it. The nearest metro is the École Militaire which was an easy walk to the Tourist Office.

Host was knowledgeable not only about the Eiffel Tower but also of the other landmarks visible from the tower. She probably stayed with us about 30-45 mins up there and then you’re can explore on your own.We went up at night and the city view was amazing! Highly recommended!

A really interesting tour! Our guide was very enthusiastic and she gave us a lot of information. I would definitely recommend the tour.