My only complaint with this tour is it stated on the voucher that departure was 9:30am. when we arrived the lady Patricia told us we leave at 10am.I showed her on the voucher where it stated 9:30am and she was so rude and dismissive and said...I guess you will just have to wait then. Since we arrived early we had to wait one hour in 39 degree weather and no seats to wait for the bus. Would have been okay if it had not been for how rude the employee Patricia was. So, don't trust the time on your voucher!!!
This was a great trip as well. The bus was modern and comfortable. My wife and I enjoy shopping for designers items and we were able to find some great deals with designers who can only be seen in the Saks Fifth and Neiman Marcus in the USA.
The tour is very nice, on time. Great place for shopping. La Vallée Village is a fancy, sophisticated mall. Next to it there is another shopping center with all brands shops and an Auchan supermarket. Great. The only problem was that my booking was not there, but the agency honoured my voucher. Always print a voucher.
The bus was on time but the schedule both for going to and leaving La Vallee could be improved
I did not participate in the tour, but I did visit the shopping village on my own. GREAT deals on all the major designers
The tour company organising the transportation needs to find a better way of getting customers who have paid upfront onto the bus. Having to queue for a ticket to get on the bus with hundreds of other people is unacceptable. Either than that once on the bus it was fine. The bus ride is comfortable and not too far out the city. If you're a shopaholic this is for you!
The tour company had NO booking for us, so on a scale of 0 - 5 I would have to rate this a 0. I have sent your company an email requesting assistance and I still have not received a reply. I have booked two other tours with your company and I am now extremely concerned that this may happen again please contact me ASAP with regards to the other two tours we have booked with you!!!
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