Ciao Dee,
Thank you for this valuable feedback! We are glad to hear you enjoyed your guide, Abbie.
We are always looking for ways to enhance our customer's experience and are sorry to hear of your technical difficulties. The platform runs best with all other applications closed and on on Google Chrome.
Your comments regarding the Q&A are also appreciated and we will be sure to add the instructions for changing this display, to our vouchers.
We hope to have you on a future tour.
Best,
Laura