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sherif d

5 star rating: Highly Recommended
July 2016

they delivered it to my hotel and when i was done i placed the device in the self sealed envelope and gave it to the reception to mail out very convenient . i will repeat next time i travel

Pornpimon W

5 star rating: Highly Recommended
November 2015

Very easy to use the wifi pocket. You can have access anywhere in France. Recommend to all traveller to try this!! It and #39;s very useful. I can contact my family and friends anytime when I and #39;m in Paris, Lyon and Loire valley castle. Love it!!!

matatag_ph

5 star rating: Highly Recommended
October 2015

This mobile hotspot offering/product is heaven sent. Being connected to the internet all the time helped us navigate Paris with much ease. The speed 4G was excellent. The hotspot was shipped to our Hotel and was ready by the time we checked in. It came with a return envelope and prepaid postage - so sending back the device was very easy. I highly recommend.

Sunny l

3 star rating: Worth doing
November 2015

There wew a couple glitches on this choice.
1. It took a long time to figure out what day and how long for the rental period. Thanks to Michele C for taking the time to work with me.
2. The customer service in Paris site was terrible. I was panicking due to the wrong address given, and did not print out the coupon. Even @ that moment, when I tried to confirmed the pick up address, I was still given the old address. The travelwifi company was moved to 5 blocks away from the original address.
3. It took me 2 whole hours trying to figured out the maze, went a construction site, climbing up and down the raw concrete, cause no one can tell me at that time.
4. There's no sign of the business and have to go through a dark alley to finally found the place.
VIATOR, did you know that you still have the old address ?

PETER P

2 star rating: It was OK, but could have been better
January 2016

The battery life was terrible. Easier to go to the store and get a prepaid sim card for your smart phone ad hotspot off that.

Note from Viator: Thank you for your feedback, we have heard back from the tour operator concerning your review, please see their notes below:

We are sorry that your hotspot encountered battery problems. If this happens in the future, you can call our hotline or send us an email. We would have replaced it immediately. We advise our customers to turn off the device when it is not being used (to make sure it lasts for the day). We do show that you used 10 GB in 6 days which is a good score! We really value the best service quality. Sometimes, technical problems can happen, but we can only be aware of it if our customers let us know about it. We still hope that you will have another chance to try our service and hopefully to change your mind!

ChasNave United States of ... 

1 star rating: I do not recommend this
January 2016

Bad Buy....our hotel provided reasonably good internet connection. Dis not need to connect anywhere else in the city.

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