Its easy for us to find the place to gather before the tour start and basically the tour start almost with the schedule time. It was awesome and very much recommended as we can skip the long que and be able to taste the cruise as well. The tourist guide name Kenza she was great in explaining the tower in fluent english and very fun to hear. Everything was absolutely great and wil definitely choose ciator for my bext trip!
Our trip and tour were amazing. Once we found out tour guide there was no waiting on line. We walked right in and could spend as much time as we wanted in and around the tower. The boat tour was very relaxing and offered many sights and beautiful pictures. It was a great way of seeing everything without having to walk with our children.
This tour was amazing
We didn and #39;t wait at all and the normal Line was so long minimum 1H30
Our guide was great and very friendly
It was simply amazing!
It was helpful going with the group to skip the usual ticket line and worth it since the view and experience of the Eiffel Tower was much better than I expected. The views are truly extraordinary and a fantastic way to take in the beauty of Paris- i.e. from above.
The only complaint about this one is that it took up about 45 minutes to find them after running around trying to find them and calling them 3 times. Finally got ahold of them. They said they had changed the location. I never saw an email from them saying that before I left the US. And since I was on vacation never looked at my email. So my advice who does this look at your email in case they change location. We did finally get our tickets and the lady was very nice about the whole thing and apologized to us.
Tour was very good but the guide wasn't where he should of been and someone who was going on the tour rang a office who informed us that it was no where near the info on the paperwork
Met the tour guide who gave us under 5 minute run down on the tower history. He then walked us across the road and we stood for close to an hour with all the our tourists to buy us a ticket to go up the tower . Guide then left us .NO SKIP THE LINE! Do not need a babysitter to buy a ticket. Nothing special here! Not sure what I paid the extra money for.
We missed this due to scheduling issue.
Debbie United States of ...
DO NOT BOOK, it is useless. Viator, if you're going to change the meeting location, can you let the customer know?? We met at the meeting place per your instructions, got there even 45 minutes early to be sure we were on time. After waiting, and no one showing up, i called your phone number where a lady said You're in the wrong place, we changed the location. You need to meet near the carousel across the street Okay, not just across the street, but we had to walk the entire perimeter of the Eiffel Tower to get to the area to cross the street. The Eiffel Tower is a BIG place, people. I called the number again to let her know our group of 5 was here. She said to look for the tour guide in the red polo shirt. We frantically looked for the guy in the red polo....uh.....NOT. It was a man in a WHITE polo. So we meet Mr. tour guide and he walks us over to the entrance of the Eiffel Tower. We go through security, he hands us our tickets, points to one of the towers and says good-bye. We purchased this for the 'skip the line benefit', but we spent over 2.5 hours waiting and looking for the guide. We would have spent significantly less time if we just would have waited in line when we first got there instead of getting the run around and walking the entire place looking for him. If i could give negative stars, I would. If you plan on visiting the Eiffel Tower, just go on your own. This was NOT worth the time, energy and frustration. Viator, you have our information, if you change the meeting spot - LET YOUR CUSTOMER KNOW! I will never get back the 2.5 hours wasted on my European vacation looking for your employee, just so he can hand me a ticket! And that's exactly what i got....a man in a white polo shirt handing me a ticket.
Some content licensed under a Creative Commons Attribution 3.0 License.
© 1997–Fri Dec 02 15:01:27 PST 2016 Viator, Inc. MAR015 - 330203 All rights reserved. Viator is a registered trademark of Viator, Inc.
is a Service Mark of Viator, Inc. Travel with an Insider is a Service Mark of Viator, Inc.
Use of this website constitutes acceptance of Viator's Terms & Conditions.