We rang and requested if we could possibly be picked up one hour earlier than originally planned. The same driver who picked us up arrived right on midday and he took us to the Botanical Garden as we had asked so we could see the monkeys. The driver waited and then he took us past the snake Temple and onto the airport. He was fantastic, we would use this Company again and we highly recommend this them for transfers and they also do tours all at a great rate.
We were the only ones picked up. Our driver was very friendly and knowledgeable
I ended up being picked up by a minivan and was the sole occupant. I got given a mini history tour of Penang on the way to the airport. The choice of drivers by the company is good, they are personable and are long term Penangites which is a really nice touch.
Despite the picture shown for this departure, our pick-up was in a minibus and we were the only passengers. Our driver was punctual and dressed in the company uniform and so was easy to spot when he arrived in the lobby. It takes about 40 minutes to reach the airport if you staying in the 'Golden Mile' / Batu Ferringhi as the airport is on the southern coast.
WE WERE VERY PLEASED WITH THE TRANSFERS THAT WE HAD BOOKED VIA THE VIATOR SITE THE DRIVER WAS PROMPT AND FRIENDLY. WE WOULD USE THIS SERVICE AGAIN
Charmaine A Australia
Fast and efficient especially for early morning flights
The driver picked us up on time. He was also very courteous and helpful.
Hendrika W M S Canada
Our early morning departure went off without a hitch. The local representative contacted us the night before to finalize the arrangements for the drive to the airport. He then called us early in the morning at 445am to make sure that all was well with us and we had not slept in. The local representative went well beyond what was expected, in fact he also gave us an early morning tour around some of the landmarks we did not have time to visit. Now that's service! We will certainly recommend Tour & Incentive Travel and Viator of course to any of our friends. The care and service we received from Tour & Incentive Travel was first class. Kudos to Tour & Incentive Travel!
We found the service on the journey to be very efficient and pleasant. Very helpful and informative driver. We would recommend this service to everyone.
Trip was in a private car with just myself and the driver. The trip took about an hour to the airport and I was picked up early enough to allow for bad traffic. Very pleased with service.
was on time we had the same fellow from when we went airport to hotel he was very chatty till we didn't want to go to some coffee place well wehad been travelling for 26 hours we just needed sleep on return journey he hardly spoke i suppose he missed his kickback.
Driver was waiting in lobby before 5am and was friendly and courteous. Had a pleasant drive to airport, no traffic!
Mintram G Australia
Great, driver helpful and friendly, car clean tidy and well maintained.
Karin S Australia
They don't wear greenwhite striped shirts - they are pinkpruple floral shirts in case you look for them - otherwise you'll never find the right people..
My wife and I really enjoy Penang and will be back again but may be at a different time as the weather was really hot and stopped us from sightseeing. The Paradise Hotel Resort was nice and friendly. The trip back to the airport was really good as the driver used the scenery road instead of going through the centre of George Town.
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