We are a family of three from the United States. We visited Penang in November 2013. The Hotel-to-Airport transfer was perfect. The drive arrived to our hotel 15 mins before scheduled time, helped us with the luggage, and deposited us to Penang Int'l Airport on time. On the way he gave us a mini-tour of Penang island. Overall experience is excellent.
great service - even waited for me as my flight was delayed an hour. Driver provided a good briefing on all the main sites on the way to the hotel
We were completely saisfied with the transfer we used with your Company and next time we travel we intend to contact your Comapany again.
pick up and transfer to airport was excellent and the driver Phillip ??? was excellent and very courteous and helpful
Our driver was absolutely brilliant. Great knowledge of Penang history which he recounted on both pickup and dropoff.
Will use again.
The driver was on time, smart, very pleasant and helpful. The car was clean.
a very friendly driver.gave us all a brief summary of penang on the drive to airport.
J C United Kingdom
picked up immediately, driver very friendly, pity about traffic, but at that time it is not different from anywhere else, but first class service
Our collection from Penang Airport to Battu Ferrengi was excellent and our flight was late arriving . Taxi Driver was informative and a safe driver. Issue on return from resort to Airport. Traffic was heavy and we made Check in just in time . There needs to be more time given for the journey from Battu Ferrengi to Penang Airport than is offered . Our flight was 21:15 pick up was18:00 . Earlier pick up time would have been less stressful .
Transfer worked well for us as we were three adults with a reasonable amount of luggage. Driver was on time, although getting transfer time was a bit complicated. A message was left at our hotel by "Janet" with a number to ring and confirm when we would be picked up - only problem that number only ever went through to a message bank. Finally we rang the international number and got on to Janet who gave me the time, which was also confirmed in writing by another message at the hotel.
Great. Everything was perfectly on time. The driver was most friendly and courteous.
The driver was friendly but couldn't drive. I got car sick on the way to the airport. They were punctual and reliable though.
Mark C Australia
Nothing wrong with the transfer except that a taxi would have been just as easy and almost half the price.
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