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I am from Mexico City, my trip to Sedona and Grand Canyon was absolutly wonderful, the organization was perfect, nice hotels, very nice gides on the tours, always on time... totaly recomended.
This was an amazing tour that I did with my two grandchildren ages 14 and 7. All of the arrangements that were made for us were exceptional and provided just the right balance between the actual tour activities and enough free time to explore on our own. The guides were all knowledgeable, courteous and friendly and the jeep excursion through Red Rock Tours in Sedona was something that should not be missed. Thank you also to the staff at Red Rock Tours for helping us plan the remainder of our day in Sedona as well. We enjoyed visiting Tlaquepaque and the Church of the Red Rocks on the trolley tour. Our trip continued to the Grand Canyon the following day with unexpected stops at the Wupatki Indian Ruins and a lava field which were absolutely amazing. We stopped at the Desert View Watchtower and several other look out points before being dropped off at the Maswik Lodge in the late afternoon. We still had plenty of time to see the Canyon on our own and did a helicopter tour the following morning. The hotel staff were gracious in making the taxi arrangements to and from the airfield. All of our scheduled pick-ups were confirmed by phone and we were picked up on time. This was a very easy trip to do and an unforgettable memory and an experience of a lifetime for all of us.
Excellent! Enough time to explore on our own, and all rides were on time, hotels very nice. Exactly as advertised.
Trip was fantastic! Each tour representative (driver and coordinator - Donna in Sedona) clearly was there to help us get the most out of our short visit. The accommodations provided through the company were conveniently located in Sedona and the Grand Canyon Park allowing us to make the most out of seeing each area using walking and the free bus in the Grand Canyon. The Yavapai Lodge in the Grand Canyon Park had a reasonably priced cafeteria with good food and was conveniently located to a general store with moderately priced souvenirs and a post office that enabled us to package and sends a multitude of misc. souvenirs from the trip back home. Recommendations by a tour representative in Sedona to the Cowboy Club restaurant for lunch were on the money. We had the "Sampler" that included bison bits, cactus fries, cilantro flat bread, prickly pear fruit sauce and a southwestern peanut sauce. A tour person in the GC Yavapai Lodge recommended a breakfast in the fancier El Tovar lodge. The decor, service and menu were well worth the morning visit. (I had blackened trout for breakfast plus all the other regular breakfast items). We passed on their fancy breakfast sweet pastries.
We did not realize when we got picked up in Phoenix (on time!) that the other people in the minivan were not necessarily on the same "tour" as us. The tour should be recognized as three legs...one to Sedona, at Sedona and to and at Grand Canyon and returning to Phoenix. Sedona is actually a brief stop on the one day trip to the Grand Canyon. We were actually returned to Phoenix from the Grand Canyon by another one day trip minivan. You will have multiple driver guides AND many different guests on each leg. The tour company is used to it and does an excellent job of taking care of its clients by coordinating the pickup and drop off times. One item to note, many of the Sedona galleries closed early (in October) making visits to them in the early evening somewhat limited.
Very good experience and super nice guides. Would recommend if you do not drive yourself.
Great trip and well organized by all the tour operators.
All tour operators were friendly and helpful. Tour guides were all knowledgeable and made the tours so interesting.
Terrific location to visit and to get to know all aspects of the area and the settlement of Arizona down through the ages.
Were only sorry that the trip was marred by some monsoon weather, which the tour companies obviously had no control over. We must remember this for the future and be more aware of the weather patterns for areas we visit. Apart from this it was Great! Just Great!
AMAZING! A wonderful way to see these two places if you have never been or have some people with you who may not be up for trying to find your way or hiking. I went with my parents who are in their 70s and it was perfect. We saw and did a ton but it also gave us an idea of things we may want to do the next time we visit. All of our tour guides and drivers were friendly and very knowledgeable. I was extremely happy with this tour.
Excellent trip! Staying overnight in Sedona and staying overnight in the Grand Canyon were both the best ideas. The trip was easy, enjoyable well worth it.
Both Sedona and the Grand Canyon were awesome. Especially enjoyed the jeep tour in Sedona and seeing the sun set over the Grand Canyon at Yavapai Point. Everything went smoothly. Didn't really anticipate the hugeness of everything and therefore all the walking that was necessary. We had a great time. Thanx.
Outstanding tour. The guides were very knowledgable and went above and beyond what one could have reasonably expected. The whole trip went like clockwork. We had a wonderful time in Sedona and at the Grand Canyon.
BRUCE E United Kingdom
The logistics worked very smoothly, even though my itinerary was complicated. The drivers were superb. They were informed, friendly, helpful, humorous, and really went the extra mile for everybody. Accommodations were comfortable. The experience of the desert region and Grand Canyon was magical. It could not have been better. I would go again.
We all really enjoyed our tour. Everything went as planned on day 1. We were picked up at our hotel and driven to Sedona. Our guide was nice and knowledgeable and engaging. When we arrived in Sedona she dropped our luggage off at our hotel and told us she was taking us to the site of our prearranged jeep tour. After the red jeep tour which was awesome! we had to find our way back to our hotel. We did not have a town map so we started walking and asking directions. We are 3 women, aged 67, 68 and 72. The walk proved to be much longer than we thought and strenuous. The next morning I was called and told the other drivers forgot to pick us up but not to worry, JR was on his way. He was only about 10 - 15 minutes late and was a great tour guide. Lots of stories and information. He dropped us off at our hotel in Grand Canyon Nat. Park after a great day of driving the South Rim and stopping for pictures. We spent the night and were on our own until 3:15pm the next day. We were told to meet our driver in front of the hotel at 3:15. He arrived at 3:00. First he had me paged then he called me. He rushed us claiming we were holding up the rest of the tour. Our bus left the hotel at 3:20pm and we felt rather hurried and pushed but settled in for the long ride home.
My suggestions to improve your tours... 1Give specific directions and transportation options to your clients rather than leaving them on their own to get around town in Sedona. We were not even sure which directions to start walking to get to our hotel. 2 Please make sure your drivers are told the same pick up times as your clients. 3 Finally, the bus we took to go home was uncomfortable. The seats were short, not well padded and there were no arm rests. If I had not been seat belted in I would have fallen out of the seat into the isle several times. The bus we were on for the longest leg of the tour was the least comfortable.
That being said... We loved the tour and would do it again. Now that we know what to expect we can prepare for it.
I would definitely recommend this tour.
Our tour guide on Thurs. was Cory and she was great. Need to give her a raise.
First I want to say that the tour guides were top notch on this tour! The Redstone tour guides were all very knowledgable and entertaining, especially Wayne who is 77 years old going on 30! This man was amazing and all of us on the van agreed he was the best! He took us from Sedona to the Grand Canyon on Day 2 and it was a delightful experience. All of the legs of the trip were on time with the exception of the last leg, which was on Day 3 from the Grand Canyon to Phoenix. This last and final leg was 3 hours late. We left the Grad Canyon at 6:30 PM instead of the scheduled 3:30 PM. We never found out what really happened to cause the delay but was told by Scott that this type of event rarely happens. As a result, he offered to pay for our dinner which was much appreciated. All in all it was a great 3 Day trip and I would recommend it to anyone thinking about going to Sedona and the Grand Canyon. I am sure there were lessons learned so hopefully delays like this could be avoided or mitigated in the future. It was a great trip and I was happy to have made it back to Phoenix safe and sound.
Very well organised and knowledgeable/helpful tour guides, with good variety of activities and great scenery. My only disappointment was no-one's fault - bad weather impacted my day in Sedona and meant my helicopter trip in the Grand Canyon was cancelled
A wonderful tour. Guides were knowledgeable and helpful. Cory was especially helpful in getting us back to our original hotel. One problem. After the tour of the canyon, we had a free day there, but no one really to give us any guidance on what to do.
Jeffrey M United States of ...
Enjoyed our trip. Had great drivers and saw lots of things. Our only complaint was that the itinerary and the tour descriptions were just vague enough that we were not always quite sure what was going on and when or where stops would be. Assumed there would be bathroom stops but not sure of timing on other things. However, we were just fine with the way it turned out. Just would have been a bit happier with more details.
My daughter and i went on the tour. it was well organized and fun. The tour guides were friendly and informative and the accomodations were very good.Great trip!
Experienced drivers with good information. Well planned rest stops. Sedona is breathtaking. Plenty of time at Grand Canyon - even for a hike halfway down. Lots of wildlife - elk, mule deer, hummingbirds, western bludebird, lizards, etc. Food at various Grabd Canyon venues very good quality.
Overall very good. But one of the guide drivers was eating and taking pictures while traveling over 60 MPH. That is very dangerous for all passengers.
We had a wonderful time on your Sedona/Grand Canyon Tour. Our accommodations were top notch and the tours were very good. All of your tour guides were well-informed and personable. Richard was our favorite guide, however. He seemed to encapsulate the spirit of the whole Sedona/ Grand Canyon experience in very special ways. He knew the best vistas and provided the most enjoyable experiences.
I will be sure to recommend your company to our friends!
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