Jungle Buggy Tour from Playa del Carmen Including Cenote Swim

Hi Kevin, Thank you very much for sharing your experience with other travelers. We are very surprised to read that you didn’t like our buggy tour. At a glance, our impression was that you had a great time with us. You asked Criss, our tour guide, to take several pictures of you in which you look enthusiastic and smiling. Always in a friendly manner, he captured every single moment of your adventure and sent all photos to your phone. Just in case, the following is something all travelers need to know: when someone rides beyond speed limits, we must bring to your attention that doing that will put your integrity at risk. Therefore, Criss is required to let you know that we do not tolerate reckless behaviors by any means. As a reminder, our activity is a guided excursion not a race. Regarding the quality of our vehicles, we disagree with your opinion and we are sure that our clients disagree as well. (We invite you to read our previous reviews if you have any doubt). This is an equipment CAN-AM which is 2 years old. Furthermore, I have to specify that your buggy didn’t failed during the activity, you could enjoy the tour, the cenote swim as stated. There is no way we tried to charge you for something that did not happen, our apologies for this misunderstanding. We are sorry for the bad moment you spent with us. We know we cannot make everybody happy even if we try hard. Thanks again for your comments and thank you for visiting us during your stay at the Mayan Riviera. Junglebuggytour team