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Book online or call: (888) 651-9785(888) 651-9785

Riviera Maya Airport Shared Round Trip Transfers

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Playa del Carmen, Mexico
Book online or call: (888) 651-9785(888) 651-9785
2

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Free Cancellation
up to 24 hours in advance
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2 hours (Approx.)
Hotel pickup offered
Mobile ticket
Offered in: English and 1 more

Overview


Reviews

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1 Review
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Reviews by Viator travelers
Horrible Experience
Roving29679763378
, May 2019
I booked this shuttle for round trip transfer from Cancun airport to our hotel in Playa Del Caemen and back to the airport at the end of our stay. Initially at the airport everything seemed fine and we found our driver's company Olympus Tours. Once we checked in they gave us a form to fill out for our return flight. We filled out the form but the people at the airport would not take it. They told us that we had to meet them at our hotel the next morning at 11:30am and someone would be there to pick it up. We already had an excursion planned and were not going to be at the hotel. When we tried to set up some other way to give them this slip that they wouldn't take at the airport the company ghosted us. This van takes multiple groups which we knew, but that doesn't mean the groups are going anywhere near each other and it took us 2.5 hours to get to our hotel. In the end we ended up booking a different company to get us back to the airport and taking the loss here because it just wasn't worth the time and struggle to work with this company.
Response from Host , May 2019
We are very sorry you’re not happy with our service at the moment. Your opinion is very important to us. We’ll start looking at ways to improve our service immediately.

Product code: 2895P76

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