Xenotes Oasis Maya: Cenotes Adventure from Playa del Carmen - Reviews

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5 star rating: Highly Recommended
February 2018

Everything was so beautiful and pleasant. We really enjoyed our small group and all the different activities. This isn't a lazy excursion - lots of swimming and other physical activity. It's also a wonderful way to experience the cenotes.

Mark P

5 star rating: Highly Recommended
January 2018

Really fun tour. Zipped lined, snorkeled,repelled, and swam all in the different cenotes we saw that day. Plus some other activities. We also saw many different aged cenotes which was really interesting. Eduardo was our guide, Andy was our photographer ,and they were great. They really made sure everyone had a lot of fun. Definitely ask for them. Overall, a fun day for my whole family. I would definitely recommend this activity/tour.

Nathan S

5 star rating: Highly Recommended
August 2017

We absolutely loved this tour! Most favorite part of our trip. Something fun for any adventure seeker. They provide, water, bio-degradable sunscreen, showers, towels, snacks/lunch, drinks etc. We loved repelling, kayaking, zip lining, cliff jumping optional, swimming under water falls. It was beautiful. We saw so much wild life on the tour to. Beautiful pictures. The only thing I would change is the photographer that they have help with the tour charges kind of a lot for the pictures. We would have bought them had they had been a little cheaper. Lunch was good and simple. Bathrooms and showers were nice at all the Cenotes. We recommend water shoes or closed sandels because of the frequent change of cenotes and land. The bus was air conditioned and picked up/dropped off at our hotel. Our guide was wonderful and made us feel like family! Cant wait to go again. Highly recommend for couples and families with children over 6.

Greg O

5 star rating: Highly Recommended
July 2017

Vladimir was a wonderful tour guide. We thoroughly enjoyed our tour through the five cenotes and highly recommend it to anyone who loves adventure!


5 star rating: Highly Recommended
May 2017

We had a wonderful time. I would highly recommend this excursion. The one thing I was not happy with was the photographer, Jamie that traveled with the group and took pictures throughout the day. Be careful of this. He is very good and did take great photos, but as he tells you the photos will cost 50.00 to access them on the internet. He doesn't tell you that it will cost another 79.00 to upload them without the Xenotes logo plastered on the photo. This I thought was a total rip off.

Karen H

5 star rating: Highly Recommended
May 2017

Yoshua was our tour guide and he was not only very knowledgeable about the jungle and cenotes but super funny! Snorkeling, kayaking, cave descent and just viewing everything around was amazing. The snacks and refreshments were after every stop! They really catered to the group and it was so much fun. It is well worth the money and the time! With transportation provided it was super convenient. I really recommend this trip!!!!


5 star rating: Highly Recommended
April 2017

My 9 year old daughter and I went on this tour last month. It was a really fun day. There was ziplining, kayaking, swimming, and even jumping off cliffs if you were so inclined. I was initially nervous about signing up because of all the activities but none of them were too strenuous and if you really didn't feel comfortable doing something, you could easily opt out. There were many activities throughout the day which kept the day interesting and you were able to see many different types of cenotes as well as learn a little about them and how they were formed. The lunch was very good and the tour guide spoke both English and Spanish so no one felt left out.

James R

5 star rating: Highly Recommended
February 2017

Very good. Lots of fun. The guides take real good care of you. The meal is also very satisfying.

Kacey K

5 star rating: Highly Recommended
November 2016

Travel provided via shuttle to 4 different cenotes and events. It was organized and executed really well. Lunch was delicious. The guides and staff were knowledgeable . Highly recommended!

Linda E

5 star rating: Highly Recommended
July 2016

Our guide was spectacular!!!! I cannot say enough about this excursion. It was amazing seeing the 5 xenotes and learning about the formation. It was a lot of fun rappelling down, zip line, jumping off the cliff all of it was great. Someone lost their camera in the last one and our guide dove 27 ft to get it!. The food they provided was delicious and the snacks in between were great too! I highly recommend this tour.

Susanne S

5 star rating: Highly Recommended
June 2016

A great day! My family took this tour on our first day in Mexico. LOVE the cenotes! The tour was very professional and smooth. We had a fantastic time in 5 different cenotes. The water is amazing. Do not miss this!

Rasha P

5 star rating: Highly Recommended
May 2016

This was a great tour. We went to 4 different locations and each one was more beautiful than the next. We did zip lining and swimming I believe we even did some kayaking. The lunch was good and the trip was one to remember. Me and my husband highly recommend.

Samantha L

5 star rating: Highly Recommended
May 2016

If you only do one tour in Cancun, do this one!! The scenery was gorgeous, the cenotes were clear and beautiful, there were fun activities at each of the multiple cenotes you visit it was like a completely natural water park built into the jungle, and the lunch and snacks were excellent! I can't think of anything bad to say about this experience!!


5 star rating: Highly Recommended
December 2015

Great times, great views, great activities

Susan C

5 star rating: Highly Recommended
September 2015

We loved this tour. Our guide was wonderful and like a hen, making sure we were all there and enjoying ourselves. The places are beautiful and it's hard to believe they were even found, so far off the beaten track. There was plenty to do and see and the breaks between denotes were welcome. The snacks and lunch were perfect. We had a great time.

Tanya D

5 star rating: Highly Recommended
July 2015

Oh my goodness!!!! What a fantastic day!!!!! Helois our guide was absolutely amazing - he kept us informed about all the cenotes and also laughing all day! My children and I were the only English speakers in out group but we NEVER felt ignored or that we were left out. Freddie our photographer was amazing and 100 would absolutely encourage this tour!!!! It was the highlight of our trip to Mexico!!!!!

Zbigniew G

5 star rating: Highly Recommended
March 2015

Tour which can not be missed! We really enjoyed it.

Phil Z

5 star rating: Highly Recommended
October 2014

This was an awesome tour! Lots of fun activities but also relaxing.

We were transported in a comfortable van to the Oasis Maya private cenotes. These cenotes are not open to the public so it was never crowded. We had about 10 in our group. There are other groups but they stagger them through the various locations so it never seems crowded or rushed.

The tour provides two towels, a mask and snorkel, and food and drink. I highly recommend you bring water shoes. Also they don't want you wearing sunscreens or insect repellant as it might damage the ecosystem. Mostly you'll be in the shade so sunscreen is not needed and I had no problem with mosquito's even though I'm usually a magnet for them. Our guide explained that they plant neem plants around the cenotes which acts as a natural insect repellant.
You'll be taken to several sites throughout the day. The roads between the sites were dirt and very bumpy. The facilities at each site were very nice with changing rooms, bathrooms, and eating areas. They were like little jungle oases. At each site you'll be given a life vest to wear.
The first site we went to we rappelled into. The rappelling was easy. You just sit in the harness and they lower you down. The next site we got to snorkel and kayak.
At the third cenote, we got to zip-line into the water. We were able to do this multiple times. At this site we had a nice lunch. Finally we went to the last cenote, where we got to zip-line again, followed by a leisurely swim down a long open cenote.
Our guide was very good and spoke perfect english and spanish. He was very informative about how the cenotes are formed. A photographer comes along to take pictures. You can buy a flash drive with the results for $79.
All in all it was a great day. It does involve activity and swimming so you have to be up for that, but it’s nothing too intense. I highly recommend this tour.

Michelle H

4 star rating: Recommended
June 2016

The xenotes are beautiful to see. The snorkeling was a bit disappointing as there was not much to see. The picnic lunch was very good and our guide Josh was great.

Wendi L

4 star rating: Recommended
March 2016

This was an interesting tour with lots of variety. There is a Zipline into the first cenote area. You rappel into a really pretty blue cenote / cave and are allowed to dive off a diving board. You snorkel in another cenote they said it was murky this particular day - I didn't find much to look at either way. Then you kayak for a bit. The last area has a zipline that you can go off of 2 or 3 times. My kids enjoyed it. I wish that their picture packages were more reasonable. I would have bought one if a little less expensive!! If you have a way to take a water proof pouch for your camera, I would do it! The bus / van was very nice and the tour guide was great. No complaints.

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