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Let me start by saying that I'm not really rating the tour itself, well, because we never made it. The line at the stop we had decided on was at least 3 buses deep, so we decided to do a free tour and walk Prague. You should do what I did.
The tour did take us to all the places of interest but the number of tourists wanting to use this service outnumbered the seating capacity on the bus. On more than one occasion it turned in to a free for all when the bus arrived at the stop regardless if you had been waiting longer than others. People were left to wait on the next bus as sometimes there was already a lot of people on and not many getting off at certain stops. Waiting on the next bus didn't guarantee you getting on it either as no voucher or token was issued. When we got off the Cruise tour, there was at least 20 people waiting to all get on and no availability on the bus. They should know that there will be a large amount of people getting off the boat at the same time and supply either a larger coach or two small coaches. I also did not find the staff were very interested in their clients and spent the journey checking their mobile phones.
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