An excellent service at a reasonable price, both the drivers were there on time and even helped us with our luggage. Thumbs up for their prompt responses via email.
Excellent, driver was really cheerful and very very helpful. No delays were met at arrivals and taken straight to the mini bus which was very comfortable and nice and warm.
We had no problem getting picked up from the Airport. Our problem was getting back there. When I asked the driver what time to expect to picked up for our journey back to the Airport in 3 days time, he couldn't tell me as he said he himself only got clients details the morning of the journey. I said I would contact the Company myself the day of departure. I called the number I had on my paperwork and there was no reply. I tried an hour later and eventually spoke to an operator who also could not tell me when we were getting picked up. She said her office was in Poland and she would need to phone Prague and phone me back. I gave her the number of the Hotel we were staying in. After waiting 1 hour she still hadn't returned my call. By this time I was getting anxious as to whether we would make our flight time. I called again and she apologised saying she had been caught up in another call since talking to me! I waited for another 30 minutes and was on the verge of getting the hotel to phone a taxi for me when they returned the call, apologised and said someone would be there within the next 15 mins. We were picked up in a private cab rather than the shared shuttle and taken straight to the airport. As our flight was at 2pm we made it in plenty of time, but I dread to think what would have happened if we had a flight out of Prague at 9am !!!!! Not very professional.
THOMAS D United Kingdom
Not a lot to say did not turn up to pick us up at the airport we waited for a hour in the end we had to get a taxi to our hotel.Do not know what will happen on texture as we have no contact with the transfer company tried to phone but just keep ringing
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