The Best of Prague Sightseeing Tour

It had to be combined tour - bus and walking, but it was only 1 hour on bus. That is ok, but for that we could book a cheaper just walking tour. The guide was good, the only thing - would be great if she had some signs, like orange scarf or yellow bag... we were lost few times, after all we had to follow group very attentively... still, would be great to have a sign or some bright dress or sth. Actually, i understood, one does not really need to book a tour. While walking we did only outside excursions. But if you prepare ahead, you better arrange your time by yourself - museums, boat and churches.. Nevertheless, i had only 1 day in Prague, so it was good that tour was organized. Also, i'd liked to thank operator, that tour was flexible and help center responded my questions swiftly and necessary amends were done correctly, thanks for that

I heard Prague is one of the great cities in Europe. I took all the courage to travel alone to satisfy my curiosity and it was indeed an interesting place. First time in this unknown city with the language barrier, I felt safe from my arrival until my departure since people are so helpful and will guide you (taxi driver, hotel receptionist, tour guide). This specific tour is just great since it had covered bus tour, walking tour and cruise tour all in one to understand fully the secrets behind the history of Prague...value for money indeed.

When we first started on the bus, we are very unsure of this tour. Once we were dropped off at the castle district and allowed to wonder around, it was much, much more enjoyable. You do get to see all the major highlights on this tour. Unfortunately, you spend VERY little time at any of them. If you only have one day to explore, this is the right tour for you.

The guide makes the tour and Martin was excellent. He was pleasant and knowledgeable and answered all our questions. The tour was comprehensive. The lunch was delicious. My only complaint might be the amount of walking, but we had our lunch break in between so that made it ok.

The tour guide was very knowledgeable but was not the most coherent. I would be trying to take pictures and the next thing I know, she was down the street and I had to run to catch up to her. She was a little disorganized but knew all about Prague.

We were supposed to be picked up at a certain time at our hotel. They were a no show. It could have been an amazing tour but we wouldn't know.

Anna our guide was amazing. Her knowledge and dedication to her job is second to none. Very friendly, kind and patient. Thank you Anna

We have enjoyed many tours with Viator in the past. Unfortunately, we were disappointed this time. We were ready to be picked up at the hotel at 10.00 am as advised but we were waiting for rep to arrive. When Hotel reception contacted representative, we were ask to report at different place. Fortunately, It was nearby otherwise we would have missed the tour. We requested English speaking Guide but got mixed up with a French speaking guide. He was bad tempered with poor communicative skills. The Castle was crowded with people. The Guide had no Sign in his hand to follow. We could not hear his commentary ( Audio equipment could have been very appropriate- like our cruise tours). When tour ended, we had no proper directions to go back to the hotel. Hope these comments would help to improve the services.

Didn't get off to a good start as they wouldn't pick us up at hotel as we did not confirm booking in time. They need to be more flexible with the confirmation period as we were flying in late the evening before and tried ringing late at night and early morning but no answer and when they did answer, they said it was too late to be picked up. Also a lot of walking approximately 12 kilometres more than expected by us and by other people on the tour

Guide appeared to be a poor fit for the job, went by her own script, avoided answering questions, liked talking in Italian even though 80% of persons preferred English. Went ahead at a fast pace even though told to slow down because there was an elderly couple who was having trouble catching up. Part of the group lost track of her and had to continue on their own. Her narratives were boring and sporadic. Missed many photo opportunities during the bus drive, failed to point out the spots and stop or slow the bus. The itinerary was ok but the excitement and fun was missing. Viator need to hire better guides in future if they want to draw and keep customers. Sorry couldn't make the review favorable.