Perfect. Driver was waiting for me with a sign at the airport and the pickup transfer was right on time. Just remember to send the local operator your flight details a few days ahead of time so they can reconfirm.
I was worried at first because of the few negative reviews, but everything went well. Most people don't bother to write reviews fora transport serviceif nothing goes wrong, because they think that's normal. But if that's the case, the ratings/reviews should reflect that. i.e. This should be 4.5 or 5 stars instead of the current 4 if they're usually on time. Also, just to warn you: On the way from the airport to the town, we stopped at one point and everybody had to pay 20 pesos for some kind of fee/tax I don't know what it was. I had enough pesos on me to pay it. But if I didn't, I don't know if they would've allowed me to continue the ride. Would I have been denied passage and kicked off the bus? This should be made clear in the description. In any case, you should bring Pesos if possible.
tedmag United States of ...
The drivers arrived on time and helped me with my luggage. Since my Spanish is limited to non-existent, I was pleased that both drivers had sufficient English, were polite and helpful..
The driver of the shuttle was extremely attentive and cooperative. He was able to recommend excursions on both the Brazilian side and the Argentinian side of the falls. Punctuality was also a plus!
A very good connection from the airport to the Hotel and eventually back to airport
D. From Canada Canada
Le chauffeur nous attendait comme prévu, à temps. Nous a même confirmé l'heure du retour lors de notre arrivée à l'hotel. Parfait
A must do! The guides were knowledgeable and helpful and concerned with our safety. Loved it!
Really easy, took all the hassle out of arriving in a new place. Friendly service.
Transfers were waiting for us and prompt for return pick up - no problems at all. Airport is a long way out and if arriving at night this is the best option.
They did exactly what they said they would do and they were their appointed places. It was a big relief to have something go so smoothly while in a country where you do not speak the language.
The drivers did a great job of thoroughly informing us about all travel details for the entire weekend. Again, the price is about 2-3 times the amount you would pay directly at the airport, however, it was hassle and carefree.
Relaible and courteous - the driver who collected me from the airport was most helpful .... and yes, I did purchase some extra tours through him, but it made my life so much easier in the end. This company has some extremely kind staff who assisted me above and beyond their duty with other travel problems I was experiencing. I can't thank them enough. B.Urban, Australia
The low stress help crossing the Argentina Brazil border made this transfer valuable as well as comfortable.
Courteous service to and from the airport. The driver to the hotel was in a marked vehicle but we were not informed in advance who would be picking us up. The driver tried to sell us tickets to the park - DO NOT BUY - you can get everything you need at the park. The driver on the way back was in an unmarked car and was difficult to locate. Also, the return-trip driver passed a bunch of hotels and then got a call saying that he had forgot someone. He had to turn around but we still had plenty of time to make our flight. Other than that, it was a safe and affordable round-trip shuttle.
It's convienient to do this transportation between airport and hotel.
Pickup was on time both directions. You do stop at several hotels but the You get to see more of the area. There is a driver and a "tour person" that speaks English; however they do not share information about the area unless you ask specifically. On our return trip to the airport I was fortunate enough to sit next to the guide and we had a very informative discussion.
All directions from the tour guide were given in Spanish and then in English.
I had confirmed my pick up from Iguazu Falls prior to arriving and when we got to the airport there was no one waiting for us.
I called Viatour and they tried to get a hold of the tour operator but could not reach them so we had to make our own way to the hotel via taxi!!!
We did get a partial refund for this but I didn't need the aggravation.
We booked 7 things with via tour and we were disappointed by 3 of them....
I would never use Via tour again!!!!!!
They take your upfront and then don't deliver what they promised and while you are on vacation you have to be a travel agent and confirm every trip with the local supplier who we couldn't get a hold off due to holidays.
Even their emergency numbers were not working.
This was the worst experience I have ever had and would not recommend Via Tour to anyone!
The worst transport company. The transfers did not turn. I called the company and they dropped my call 6 times. They told me to wait for another 1 more hour because the transfer will only turn up to fetch the next batch of people and I can hitch a ride. I am still waiting for the transfer. The worst experience I had. Totally ruined the good experience I had with Viator
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