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Fantastic, my wife and I had an amazing time, a memorable experience. Food excellent, guide superbly knowledgeable and we saw real wild animals birds plants. Loved it
I've had the best time of my life!
This was a beautiful place to relax and decompres and get away from technology and just be in the environment. All the employees were very knowledgeable and ready to help in an instant. This was the perfect wind down and relaxation we needed after our 4 day inka trail hike.
Our trip was amazing. The employees of Hacienda Concepcion did everything to make our visit the best possible. Top Notch!! I highly recommend this trip to anyone and everyone!!
This trip was very enjoyable and relaxing. We spent 3 days and 2 nights on this tour. Our guide Elias was great. He was very knowledgable and you could tell he was very passionate about what he did and was enthusiastic about finding animals for us on all of the outings. There was plenty of activities to do very day but also allowed us to relax which is what we needed after hiking for a week in the Inca trail. The lodging was cozy and we never had to worry about bugs in our room. The food was delicious and we loved that they sourced almost everything right on their property. They would catch the fish we had for lunch right in the river that day and use what they grew in the garden. The only critiques that I had was at lunch and dinner you had to pay for water which in the amazon you have to drink bottled water. I feel like that is something they should have provided as part of the package. I also had a strange incident where my shorts went missing while we were on an excursion and house keeping came in and cleaned the room. Before we went on the excursion they were on the bed. I let the front desk know that they were missing then went out on another excursion. When we got back there was a pair of my pants, which had been put away, sitting on our bed which house keeping insisted were my shorts. I went through my luggage and found my shorts buried underneath clothes which I absolutely know I did not put them in there. I was uncomfortable that they were going through my possessions and in general with the entire situation. Im just happy that I got them back at least.
Nothing to complain about the lodge itself: yummy food, helpful and responsible staff, beautifully designed but I was disappointed by the number of species I saw during the jungle walks and cruise.
Facilities were fine, but the excursions left a lot to be desired. Guide was clearly disinterested and did not add a lot to the experience. Would definitely not recommend.
Terrible. Never again. Was told that they have a large group and so made us check out from one room at 5 AM and move to another when check out is typically at 11 AM. Was not offered the breakfast and lunch per the itinerary we booked and paid for, and the tour guide did not offer all excursions as paid for total scam! Very unprofessional. Much better tour companies than this-buyer beware!!! Told Viator about their local tour company that treated us poorly and Viator did absolutely nothing!
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