Fantastic, my wife and I had an amazing time, a memorable experience. Food excellent, guide superbly knowledgeable and we saw real wild animals birds plants. Loved it
This was a beautiful place to relax and decompres and get away from technology and just be in the environment. All the employees were very knowledgeable and ready to help in an instant. This was the perfect wind down and relaxation we needed after our 4 day inka trail hike.
Our trip was amazing. The employees of Hacienda Concepcion did everything to make our visit the best possible. Top Notch!! I highly recommend this trip to anyone and everyone!!
Nothing to complain about the lodge itself: yummy food, helpful and responsible staff, beautifully designed but I was disappointed by the number of species I saw during the jungle walks and cruise.
Facilities were fine, but the excursions left a lot to be desired. Guide was clearly disinterested and did not add a lot to the experience. Would definitely not recommend.
Terrible. Never again. Was told that they have a large group and so made us check out from one room at 5 AM and move to another when check out is typically at 11 AM. Was not offered the breakfast and lunch per the itinerary we booked and paid for, and the tour guide did not offer all excursions as paid for total scam! Very unprofessional. Much better tour companies than this-buyer beware!!! Told Viator about their local tour company that treated us poorly and Viator did absolutely nothing!
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