Our tour went well. The instructor made everyone feel welcome. I would recommend this for a family or couples.
Andrea S Canada
I bought this tour as a 70th birthday present for my dad. My parents told me that they were very impressed with how well the day was organized. They were picked up exactly on time at their hotel and everything went like clockwork all through the day. Ocean World works like a well oiled machine. They even went back another night for the Bravissimo show and loved both the dinner and the show.
My bf and I went to ocean world in September it was amazing!!! My life long dream was to swim with dolphins it was the best expierence I've had in my life! Would do it again and upgrade to the hour long swim!
To be honest I gave 5 stars to the Dolphin (Chico from cuba). I would give to the trainer 3 stars because the intructions were not clear before the encounter with the Dolphin and they can be misleading to do something confusing. I was the first to be called to participate of a group of 4. I was seated across the trainer with a pool and the Dolphin in the middle. The trainer just called me and asked me to join him. He did not explain if the pool was deep or shallow, if I had to swim next to him or to walk around the pool. During the confusion, I jumped in the pool and I found out it was very deep. After making attempts to go back to my previous place, I decided that it was better to swim across the pool. I was a little worried about how the Dolphin would behave having me there inside the pool with him. I would highly recommend to the trainer to tell the people with clear words " stand up, walk around the pood and seat next to me". Those simple words would simplify and enrich the experience. Clear communication is very important!
Dolphins are well cared for and extremely friendly, funny mammals. My wife and I were very impressed with our encounter.
Victoria B United Kingdom
we had the most amazing time you could have, the souvenier photos and the shop are expensive but it is something you just have to have so be prepared for that. Everything there was fantastic, love birds eating out of your hair and being kissed by a parrot in the bird enclosure!! meeting the dolphins is something we will never forget and well worth the money.
Michele T USA
It was a wonderful experience and would do it again...Everyone should encounter the dolphins once in their lifetime...Would definitely book with Viator....
Shawn M Canada
It's expensive but incredible. If you can afford it, do the sea lion encounter too.
Michelle S Canada
This excursion was awesome! I would highly recommend it. It was an experience I will never forget!
I did the Dolphin encounter with my 9 year old granddaughter, whilst she is a good swimmer I unfortunately am not and this activity meant we could both enjoy it together, it was a lovely experience and we have some nice photo's.
I really enjoyed the dolphin encounter. The only downfall was not being able to have my family there to watch this experience with me. I understand the policy of not wanting pictures to be taken so you can purchase ones taken from Ocean World but family members should be able to watch this take place. The rest of Ocean World was great. The tiger exhibit was awesome. The other shows were all very entertaining and informative. The buffet lunch was not good at all. I recommend not eating here, just eat a big breakfast before you leave your resort and then wait to eat supper when you return to your resort. The ride there and back was good, no problems with pick up or drop off. The bus was on time each way the the guide was very friendly and informative and spoke english very well.
Jessica N USA
Was good but Ocean World charged me 10 dollars for transportation when my hotel was not listed. I was not happy about this.
Brian A USA
Worth doing. It is just a little annoying you can't bring your own camera for photos. They take photos for you, but the quality of the pictures is not that great, and of course they come with a hefty price tag! I also couldn't believe even at Ocean World you get bombarded to go on their "tours", which is code for timeshares.
Overall not very happy.
Since the time I arrived, my first event of the day was delayed 2 hours and 30 minutes which ruined my entire day. The dune buggy driver did not pick up us till 10;30 am (8am was the agreed time)
The next day for Zip lining my wife and myself were to accompany my daughter but the driver refused to take us stating he had no room in the bus and we could not go so that messed up two days of my plans as I had to change two events
Last but not least after a long fun day at Ocean World we returned back to find out that the Bravissimo Show was canceled and we would not be able to see it as the next available time we were out on another tour. The only other available time was booked by another company supposedly and we could not go there
Overall not a pleasant experience and worth the money spent....
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