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The tour guides here are a lot of fun and do a great job of calming any nerves prior to ziplining! The course was fun, adventurous and clearly safe. The guides went out of their way to provide us with a fun time - they clearly love what they do! The mule ride at the end, though short, was a nice treat. I would absolutely go again!
This was a disaster from the start...when we arrived in PV, we called the tour operator a couple days ahead of time as the paperowkr suggested. The operator didn't speak great English, which I can deal with when I'm in Mexico!, but the communication link was never made. There were multiple time ptions listed for this tour. I asked for the early AM tour and believe that I was told that it was OK. When we showed up we were told that we were part of a 12:30 pm tour...that didn't work for us as we had to be elsewhere in PV by 2 pm. In retrospect, booking this tour was a mistake as the times were never clear. Every other tour I've ever done in 25 countries has a clear start time...in speaking with the tour rep. on the phone, I wasn't confident that even she had any idea who was coming when. Big waste of my and I plan to spread the word about how this all played out. I am extremely dissapointed in the tour comany and in Viator.
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