Beware! The ATV tour portion was excellent, and the guides were fantastic, DO NOT FORGET TO BRING A CREDIT CARD FOR A DAMAGE DEPOSIT, this was not communicated. The problem was the expectation of transportation and the role Gray Line played in the tour. The exact meeting location at the marina needed to be specific, it was not clear that our meeting location was across the marina where another cruise ship was at dock. Wasted 45 minuted figuring that out, I was glad that I had an international plan for my cell phone to contact Gray Line. Gray Line employee at the marina arranged transportation to the ATV company at an additional 3.00 per person and were told this would cover our round trip tranprotation. Guess what, after our fantastic ATV adventure, no Gray Line to take us back to the marina, jumped on a local bus for 1.00 and headed back to the ship. Again, ATV company was excellent, Gray Line added no value, charged us for round trip transportation and basically left us to figure out how to get back to our ship. We did it, we are able, but feel Gray Line was simply a broker adding little value!
Communicaiton was terrible, we were not responded to by our emails and waited 2 hours for the Gray Line rep learn tht our scheduled departure was not for another hour, 3 hours after arranged. After that and a lot of driving a great experience, we wasted 3 hours trying to find our toru arrangements.
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