We had such a great time. Water was unseasonably cold but only mother natures fault! Crew was amazing. The kids had fun! Adults had fun...drinks flowed freely. Can't beat the price vs. the Cruise ship deals! Thank you!
On the whole a very good day. Crew was especially nice and worked very hard. Raphael led the crew, and he was terrific. There was a little too much hurry up and wait in the morning boarding process for my taste, and the snorkeling, though beautiful, was very short 30 minutes only and had to be done as a whole group of the participants.
Drinks on board the boat were plentiful, though predictably not very strong. The beach they took us to was very nice. Lunch that was included was served there. It was okay.
The crew was very friendly. This was a fun and relaxing tour. The lunch was satisfying and the alcoholic drinks were free flowing on the catamaran. We snorkeled in 2 different spots - one of which was Los Arcos. When we got there we were the only boat there which made it a pleasant snorkeling experience. It wasn't overcrowded and there was a variety of fish to see. In addition, we went parasailing and jet skiing - additional charges applied for those activities. The only negative was that we were also expecting fishing which was advertised in the tour but was not actually part of the tour.
Note from Viator: This boat has this fishing gear on board but it is not a fishing trip. The fishing done here is merely a short trolling on route to the snorkeling site. The rods are at both ends of the boat and if any fish is caught, they offer anyone on board the chance of pulling it in. Once we near the snorkeling site, these lines have to be pulled out for no type of fishing is allowed at the site due to national parks rules. If luck has it and if it is a good eating fish, they will prepare a ceviche which is a Mexican version of sushi, cooked with lime, mixed with sliced tomatoes and onions and seasoned with salt and black pepper. People will then have a chance of tasting this Mexican snack.
Some of these are problems with the Viator booking service, not the operator.
1. The directions provided to me were terrible-- there are numerous tour operators in there and I was not given any clue about which operator to use. The voucher says that Olympus tours is the contact, but they are not the operators or even at the marina. There is no way to know where to go.
2. I asked a question when I was booking and the answer did not answer my question. It was an answer to a different question.
3. During the entire board ride there and back, there was a guy yelling into a microphone line a sports announcer the entire time. It was so grating that I would have left if I had any way to get off the boat.
Worst experience of our whole vacation. From start to finish it was confusing, crowded, stressful, awful and horrible. We paid for a water taxi 100 usd to take us back from the beach so we didn't have to step food back on the boat
Too crowed, the food quality was poor and no place to seat. I won't recommend it.
It really was pathetic to say the least - the boat operator Vallarta by Boat - just packed us like sardines on a big boat - left the dock almost 40 min late, and the worst part - snorkeling which was supposed to be the highlight was a byline - we got to spend about 15 min before we were herded back to the boat.
Awful awful awful! do not book! gross muddy water and thousands of jelly fish. they also abandon us on a little beach when we requested to get off the boat due to the fact that we could not snorkel with children in jelly fish central. they did not help us find a taxi back or anything. left stranded! run from this tour!
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