Everything was absolutely brilliant. Trip was very well run and plenty of experts on hand to help with the snuba experience etc well worth the money and cheaper to book in advnce with Viator than if you waited until you got there!
Nice trip, the only hiccup was collection at hotel reception, beside that, we had a lot of fun :)
This was the best part of our trip...snuba diving was amazing, boats were fun but could've lasted longer, altogether worth doing again
Suzanne B USA
This trip was great! We had such a good time and the staff was very helpful. Snorkeling was amazing and one of the staff members too some amazing pictures for us.
Great excursion!!!! Staff was very friendly and everything was well organized. The only thing we did not like is the small speedboat drive: you do not discover anything as we thought we were going to do. You just drive back and force in circle for 15 minutes. Snuba diving is a must do and it was a great experience.
Lots of fun! SNUBA was unique, interesting experience. Lots of time in the water. Friendly staff. Speedboats fun too, a little old but work just fine.
We had a wonderful time on this excursion. The only criticisms I would have is that the snuba part was mostly a photo opportunity and we didn't really get to explore while we were down below. We loved our guide Martin! He was terrific! The reef is a little 'dead' but we were going more for the experience and the experience with snuba, in the speedboat and snorkeling was terrific!
Had a great time on the speedboat ride. The only thing is that they have it so you can't go past a certain speed, but you will still to a good speed
Joe and Kellie USA
The speedboat part of this trip was not so great, however, the other part, which was advertised as a snorkeling trip, was actually a "snuba" excursion, which is what we wanted to do in the first place! Snuba is a combo snorkel and scuba and is awesome!!! It was really cool and the guide we had was very helpful!!
We had problems booking this trip because it was one adult and one child in two different boats. There wasn't a way to do it online and even when we called it was an issue. But we thought once we got it resolved via phone it wouldn't be an issue. Well, when we got there, we had our vouchers. Problem was it only said "one adult"...there was no child on the voucher. It seemed like it was an issue but it eventually got worked out.
The snorkeling was ok. The reef isn't very colorful nor does it have a variety of coral or fish. The snuba was great! Because I'm a diver, I was able to go down with a guide solo with him. That was great!
The speedboats were fun too. Overall it was a good experience and I'd probably do it again. I just don't like trying to be proactive and do things right before I travel then have to deal with problems once I get there.
Although we had purchased the tickets prior to arriving in DR, when we went to confirm the pick-up time our names were not in the system. We spent an hour calling different entities with the tour coordinators at our resort, Punta Cana Princess Franklin and Jose are amazing for having put up with this to try and rectify the issue for us. In the end, we weren't able to take the excursion although we had bought the tickets in advance because we were only able to be fit in at 8am when we already had another excursion booked. I will note, however, this is not the fault of Viator but rather whoever the third-party was. It was very disappointing to say the least.
I already submitted my comments to Viator via phone. PS...the picture represented on this tour is NOT representative of the boats used.
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