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Driver was professional, only thing we were at airport too earky. We could have enjoyed the hotel a little longer .
The private service was very good. On time actually early. Will use it again
Airport transfers from and to Punta Cana airport went very smoothly and drivers very professional! Suggest signage at airport for 'Viator' be a little clearer.
The driver was on time and very helpful. I would use this service again.
The resort was great, just be warned it doesn't include transportation.
I would recommend using this service even though I had an issue. It was a pain trying to confirm my departure with them and when they arrived the day of, the driver had my reservation for 1 person not 8 like I paid for and the name on the drivers reservation information sheet was my 15 year old nieces the only minor in the group. Even though I had the detailed printout that I took with me and my reservation number that showed 8 people matched the number he had on his printout we still had to wait 10 minutes for him to call his office and get permission to take us. A little bothersome but ultimately it worked out and the transportation was worth it.
great ride but I could not reserve a return trip to La Ramona airport. The representative told me that the car service does not have pick up from punta cana! I had to use another car service and pay more!
Only used transportation. Driver was late for pick up and drive so slow I thought we were going to miss our flight. On a positive note my spouse left his bag in the van and driver came and found us in the airport to return it. If it had not been for that we would have probably missed our flight because my husbands passport was in the bag.
Very rude at hotel desk dealing with Nexus representative and driver got lost at terminal.
An absolutely horrible experience and I will never book anything with Viator again! Our prepaid airport taxi never showed, but we had an amazing hotel that assisted us when the Viator rep who was in our hotel lobby refused to help us, because we didn and #39;t purchase anything additional from him. 0 stars!
Agency wanted to get us to the airport 4 hours ahead of the flight. As it was, we got there 3 hours ahead and wasted much vacation time waiting at the airport. Would recommend arranging a cab or private transportation.
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