Excellent service especially as our flight was delayed by quite a bit during our layover and the company checked this and was still there to pick us up when we arrived.
Airport pickup in Quito. Guide was waiting with a sign with my name on it and everything was just as expected. Good job.
Brilliant service. I was met at airport by someone with my name on a sign, minibus was called and I had private transfer straight to hotel with no waiting. So quick and efficient I did not get chance to tip which they certainly deserved.
Ana M L USA
Driver was waiting for our arrival and delivered us to the hotel in a very clean van.
Driver was outside of the customs gate waiting for me with a sign with my name. He knew exactly which hotel I was going to. This is a very professional service. I am a female and was arriving alone at 9pm, and I am happy I made the decision to book this transfer.
It is very nice to have someone waiting for you at the airport in a new city and late at night.
On time and nice ride to hotel, Thank you
Efficient transfer. Found my guide waiting outside the gate with a sign with my name. My guide told me they were waiting for another group of travelers but their flight was delayed for an hour. Instead of waiting, he sent me with the driver for drop-off in Quito. Ride was about 45 minutes and driver was pleasant throughout the time. Would definitely recommend.
Worked well and was on time. Friendly crew and a smooth ride into Quito.
A female, I arrived by myself at 3am. There was someone with my name held up and an smile! Wonderful service all the way to the desk at the hotel. Couldn't have been better.
Once again, excellent service. Greeted as promised by an English speaking professional. Good driver with no delays. I always use Viator for transfers.
I was met right after picking up my bags and promptly put on a van to the city, delivered right to the door of my hotel.
Excellent and flawless. Our guide was outside of the Customs area, we walked to the bus and were in our hotel room in an hour. Lovely new airport for Quito and a very good road from airport to city. Thank you.
excellent service. staff was still at the airport waiting on me even though I arrived 90 minutes late due to air rerouting and missed connections and a lost bag. staff was courteous, polite, helpful and spoke excellent English.
Our plane was 2 hours late getting into Quito. Our guide was still waiting for us. He even told us a lot about Quito on the 1 hour ride to our hotel. We were extremely satisfied and would highly recommend.
Met outside international arrivals as scheduled by well-groomed personable young man who spoke good English. Shared roomy van with 1 other passenger -- we were both going going to the same hotel so non-stop trip. Driver was safe and courteous and assisted with luggage.
Guide was waiting for me at the airport when I arrived with a sign. Everything went smoothly.
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