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Pick up was easy and they even turned up earlier than I was told they would, so arrived at the airport in plenty of time for my flight. Staff were very curtious and considerate. I couldn't believe what great value this service was. The best I've had all holiday.
This is the best option to get to/from airport. It's the cheapest and fastest. We have had a little problem to find with the driver as I was not staying at hotel, but private apartment with problematic parking, but finally solved everything by phone call with the agency. I just wonder what might happen if the pick up wasn't during the working hours of the office as the driver did not have my phone number.
very timely and polite driver
Our transport via Gray Line picked us up at our hotel. We were greeted by a guide, I believe it was Marie Elise, and we were the only passengers on this trip to the airport. She as a wealth of information regarding Ecuador in general plus traveling in Ecuador. We were headed to the Galapagos Islands and she walked us right in to the window for the Islands which would have taken us a long time to figure out the routine. All of our transports via Viator have been perfect. We highly recommend the company!
Ruth K Hong Kong
Excellent service, on-time and reliable. The best way to travel to and from the airport and much much cheaper than other private transfers. The good thing is you are either the only party or at most with another party in a transfer. The price also includes a guide to greet you at the airport or at your point of pick-up. The guide for arrival transfer can give you useful information about the city etc. so it is really helpful for first-time visitors to Quito. I have travelled to over 60 countries and this is no doubt the best in terms of value for money and quality of service.
Reliable Olmedro took us back to airport hassle-free! He knew back routes to avoid traffic! Great deal!
We used this service Grey Line for both our arrival and departure transfers. The shuttle was on time and had an English-speaking facilitator who helped us navigate the airport. Highly recommend to other travelers.
Transport arrived on time and transferred us very efficiently. Much cheaper to book with the company in Quito than to prebook online.
My departure schedule changed. Very accepting and were very punctual for an early morning ride to the Airport.Thank you!
On time pick-up and help with requirements to fly to the Galapagos Islands.
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