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No problems. Driver was there and told us about Iceland on our drive to the city
Waiting for us upon arrival even though we were late because our bags didn't arrive and we had to wait in line to fill out paperwork.
LAAKEA M United States of ...
I got picked up and dropped off and it wasn't any of a problem.
Kamil N Malaysia
Our flight arrived late by 30min. Don't worry, the driver waited for us. The airport baggage delivery was also quite slow. Don't bother looking for stores selling pre-paid sim card at the airport. There's a Vodafone store in town at Laugvegur street
Excellent service. Great vehicle .
Driver was waiting for us when we arrived. Easy trip to our hotel in Reykjavik!
This is the only way to go, particularly if you've been flying for hours and don't want the hassle of having to take a bus or find alternative transportation. Viator subcontracts with Gray Line which seems to have a lock on just about all the transportation in Reykjavik. The driver was there waiting for my party of four and had a van the perfect size for our group. He wasn't overly chatty and spent time on his phone, so he didn't receive a tip which is optional and customary in Iceland I highly recommend this service and it's easier to go through Viator than try to arrange it directly through Gray Line since their website is in Kroners.
Very reliable -- on time -- very pleasant driver. I would definitely use the service again!
Great experience, and I wish we had taken this private transfer for our return to the airport! We went the economical way and took the Flybus. There is a big difference!
great the driver was on time and very efficient.
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