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No problems. Driver was there and told us about Iceland on our drive to the city
Waiting for us upon arrival even though we were late because our bags didn't arrive and we had to wait in line to fill out paperwork.
LAAKEA M United States of ...
I got picked up and dropped off and it wasn't any of a problem.
Kamil N Malaysia
Our flight arrived late by 30min. Don't worry, the driver waited for us. The airport baggage delivery was also quite slow. Don't bother looking for stores selling pre-paid sim card at the airport. There's a Vodafone store in town at Laugvegur street
Driver was waiting for us when we arrived. Easy trip to our hotel in Reykjavik!
This is the only way to go, particularly if you've been flying for hours and don't want the hassle of having to take a bus or find alternative transportation. Viator subcontracts with Gray Line which seems to have a lock on just about all the transportation in Reykjavik. The driver was there waiting for my party of four and had a van the perfect size for our group. He wasn't overly chatty and spent time on his phone, so he didn't receive a tip which is optional and customary in Iceland I highly recommend this service and it's easier to go through Viator than try to arrange it directly through Gray Line since their website is in Kroners.
Very reliable -- on time -- very pleasant driver. I would definitely use the service again!
Great experience, and I wish we had taken this private transfer for our return to the airport! We went the economical way and took the Flybus. There is a big difference!
Our driver was waiting for us as promised, and we got to go directly to our hotel instead of going to the central terminal on the Flybus and transferring to a shuttle to the hotel. This was especially important since we got in at 11:40P!
So glad we used this service. The driver was waiting for us upon arrival and easy to find even though it took so time to get luggage etc. She was very friendly!
Driver was waiting when we arrived. Loaded our luggage for 5 and we were off to the hotel with-in minutes. Van was very comfortable.
The private mini bus pick up was waiting at the airport for us with our name on a sign. It was all very easy.
At almost midnight, I was pleased to find my driver as I emerged from baggage area! In the pouring rain, I was safely transported to my Hotel.
Florence C USA
Our driver was already waiting for us when we exited to the arrival hall after picking up our luggage. She helped us load our luggage into the clean vehicle. She got us from point A to point B without any problems. The ride was smooth and comfortable. The journey from Keflavik Airport to our Reykjavik city center hotel was about 45 mins. I would say as of the time we went this was the cheapest and hassle-free car service transfer we were able to find when compared to other options like taxis or other car service/ shuttle companies. Definitely recommend!!
It was great, The driver was at the arrival section with the name board as we came out.
The driver was very friendly and informative and we had a comfortable and quick drive to our hotel
we had a great flight over from Seattle, were met on arrival and were taken into town in a very comfortable bus driven by a very friendly driver who gave us a great lowdown on the city. Would highly recommend Grey Line.
Excellent. Our plane arrived very late 11:30 pm and our driver was waiting for us. Quick walk to the van and he had us on our way to our house in Reykjavik. So easy and made arrival into Iceland a piece of cake!
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