Our driver, Eric, picked us up at the ship, took about 30 minutes on a bumpy road and then a very muddy dirt road to get to the boat. Eric was very personable and a great driver. My husband and I were the only passengers. We got on the boat and the captain took us out to a reef. Not sure if he spoke much English. We put on our masks and fins and jumped off the boat. The guy jumped in too and led us through the reef, pointed things out to us and dove down to pick up shells for us to photograph. We snorkeled for about an hour, returned to the boat and back to the dock where our driver was waiting for us. This was by far our best snorkel experience. The water was crystal clear and the coral was lovely. Saw many starfish as well.
Outstanding tour - had a super guide - personable, knew the island in detail, very informative - great reef snorkeling experience - visited 2 beaches and a resort on the island - plenty of time, personal transport in a clean, newer vehicle - highly recommended tour!
Our guide met us and drove us to the location for snorkeling. He was very nice and wanted to make sure we were comfortable and happy the entire time. He stopped at a pharmacia so we could get a few things. When we arrived, we were introduced to more people who made us drinks and food for a fee. The snorkeling location was beautiful and nicer than any I have been to. We liked that it was not crowded just us basically and a few other couples arrived later. We were never rushed, it was ALL about US the entire time.
I would recommend this excursion 100. Better than any cruise excursion!!
James Woods is phenomenal! As it turned out, our day in Roatan was rainy and there were only the 2 of us so we asked James if he would drive us around the island instead....FANTASTIC CHOICE! James is so knowledgeable and shared interesting personal stories of growing up on the island as well as the history and waves of immigration to this little piece of heaven. I can only guess how wonderful he would have been with the snorkeling but we'll find out on our next trip!
Pleasantly surprised. Not many tourist there.
Our tour guide was wonderful and informative of the island. The person who took us snorkeling was very helpful and everyone had a great time.
Bait and Switch!!!
We experienced the same issue as Lewis L. No elegant catamaran when we arrived at the West Bay location, rather a small skiff/single hull boat!!! Whats more, the tour offered was now 1 hr 20 mins with one dive spot vs. the website indicating 4 hours and two dive spots. We ultimately refused the tour, went back to the port, and tried to salvage the rest of our day.
James of the Tour was great. He tried to make the best of a not so optimum situation to provide us with a wonderful experience we were delayed in getting off the cruise, the sea condition was a bit choppy, ect. Thanks to Captain Ron for his efforts also. Our family had a wonderful time, snorkeling the wreck, diving for star fish, lunching on a local beach. We will surely book with them again if we get back to Roatan.
The trip was very nice. Gustavo took us on a boat to two great snorkeling areas on the west end of the island however it was not west bay beach as promised when we booked with Viator. We were suppose to snorkel at the beach at west bay and did not get to. This was disappointing. James picked us up from the Coxen hole port and waited for us. Our Norwegian ship tenders were behind schedule. Service was top notch overall.
James picked us up from Coxen hole and waited over an hour for us due to a delay at port. He was very personable and hooked us up with a private boat Driven by Gustavo. He and his mate took us to two great snorkeling spots on the reef. The best snorkeling ever. The tour should have included snorkeling off the boat as well as snorkeling at West Bay Beach but instead he took us to the West end of the island which is nearby however there was no snorkeling at the beach as advertised on Viator. Overall a good experience but not what we paid for.