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Venkataraman K

5 star rating: Highly Recommended
January 2017

The tour was conducted by professionals. The timing was well paced. We enjoyed the tour and the family time.

Yari

5 star rating: Highly Recommended
November 2016

Rome, Florence and Venice. Accommodations in Venice were fabulous!

Ping W

5 star rating: Highly Recommended
November 2014

This tour was amazing!

Yvonne Z

5 star rating: Highly Recommended
August 2014

had a great trip guides were very good

rflohr

5 star rating: Highly Recommended
July 2014

We had a wonderful time and Francesca was delightful.

gconcon

5 star rating: Highly Recommended
August 2013

Guide was very knowledgeable/friendly.

Paul N

5 star rating: Highly Recommended
July 2012

Very hospitable travel arrangements. Allows you to explore Italy at your own pace. Highly recommended.

Anonymous

5 star rating: Highly Recommended
June 2010

You went above and beyond for our trip. This included getting us to and from accomodations. This would have incurred the other costs that would have made this trip unaffordable. The hotels on the three star were super. Why pay for four star.

Yusman M

4 star rating: Recommended
February 2017

The Florence and Pisa room and tour is good. Only thing is that hotel didn't have any wifi. Need to, pay for it. Venice tour is great only thing is that the room is small .

Lauren B

4 star rating: Recommended
September 2016

Tour was very good with hotel locations within walking distance to sights and train stations. Had to make several phone calls and emails to get our paperwork for the tour. We started the tour and didn't receive our paperwork for hotels, transport or tours until the day after our tour started, this was a bit disappointing. Overall though we saw everything we wanted to and even though the hotels weren't 5 star they were located perfectly.

Gregory S Bermuda

4 star rating: Recommended
March 2016

Excellent except that we were told by Viator to meet outside the railway station for our trip to Pisa and it left from a different place so we missed the tour

Marianne E

4 star rating: Recommended
October 2015

The tour was amazing ..tour guides and leaders was very helpful and kind..but the trip need to be ended back to Rome

Norman A

4 star rating: Recommended
June 2015

Organisation for Florence train and hotel transfer was poor though tour in Florence was very good with an excellent local guide. Pisa trip was very good with again an excellent local guide. Venice hotel transfer was good as was tour next day. More information on Hotel addresses and more detailed maps of Florence and Venice would have helped in finding hotels and meeting points for tours.

Yvonne Z

4 star rating: Recommended
August 2014

a little disorganized when leaving Rome to Florence but it was a great trip our local guide was awesome. un fortunately I cannot remember his name but he was great very knowledgeable and patient

Adam M

4 star rating: Recommended
August 2014

Gave you enough me time, but you still had to expertise there to show you around each city. Hotels suggested were in great locations, and pretty good condition. Highly recommend this!

Tressa H

4 star rating: Recommended
April 2014

Overall the transportation, hotels and touring was nice. The vouchers were a little confusing at first.

flex

4 star rating: Recommended
December 2013

Great trip, would recommend to everyone. Transfers were great and met us at the train station on time. Hotels were good. Would've liked to stay in florence an extra night but great experience nonetheless

Dunk Australia

4 star rating: Recommended
October 2013

The Rome-Florence tour started a little shakily. It seemed a little disorganised but things soon settled down. Hotels were of a good to excellent standard. Hotel Capri in Venice was brilliant. Included tours were generally well worth doing and the itinery was well thought out.

Roger W

4 star rating: Recommended
September 2011

Although it was 5 days, 2 days were free / some travelling, so i felt we missed a little. After saying that, the hotels were all good and we were looked after - it was nice that al the planning was done for us using local knowledge.

Sally S

4 star rating: Recommended
July 2011

Good tour: customers need further user-friendly information about train tickets: the fact that the voucher IS a train ticket (no need to collect them at station) and that seats have been reserved on the train.

ZAHIRANIZA M

4 star rating: Recommended
April 2011

The trip was great and satisfactory.
The choice of hotels was excellent i.e. close to other attractions. Impressed with the pick up services at hotels and stations, regardless of the short distance to the next destinations (which could be done independently).
Nevertheless, we are unhappy with the tourist guide's service for the Pisa trip (depart from Florence). The service was first handled by a trainee (who basically not ready for the job) but always interrupted by the other guide. Due to this, some information was repeated. Unpleasant and unprofessional. Should avoid training a trainee in a trip like this. Also, we'd like to advise trips to be planed in the morning and not in the afternoon.

SACHIN N

4 star rating: Recommended
October 2010

Very Good.

Anonymous

4 star rating: Recommended
June 2010

First know this you won't be with the same group of people for 5 days on this tour. For us, this was a plus. You go to Florence with a busload of people that are daytripping there from Rome, stay in Florence and go to to Pisa the next day again, with a day trip group. You then take the train from Florence to Venice on your own as well transfers provided from Hotel in Florence to Hotel in Venice. Then, you take a 2 hour tour of St. Marks Square in Venice. You need to book some other tours in Venice as just seeing St. Marks Square doesn't cover that amazing city by far. We flew into Rome, stayed there for 5 days and then took this tour so it worked out very well. The hotels are basic -- clean, friendly staffs and in good neighborhoods - don't expect anything fancy. This is a very easy way to see these cities and I would highly recommend taking this tour!

Jina A

3 star rating: Worth doing
January 2017

Great itinerary, very exciting way to see the Florence/Pisa/Venice area, really fabulous hotels. BUT there are several tour companies involved for each portion of the itinerary, and the handoff between tour companies is problematic. We arrived in Florence lacking hotel information, with no tour company contact name or number, and no itinerary or vouchers for the Pisa and Venice segments. Calls to Viator only resulted in a promise to have 'the' tour company contact us, which they did not. The issue was that the Florence tour company sent a blank email to our hotel, neglecting to include any information, or our vouchers. They obstinately insisted that they had properly provided the info, and would not address my efforts to clear up their error. An unrelated but awesome! Florence city guide made several calls to Viator to discover which tour company was coordinating the Pisa/Venice portion. Her assistance and fluency in Italian was vital, and we tipped her well, but I never want to endure that whole frantic, wasted afternoon again.

Fareed V

3 star rating: Worth doing
January 2015

Rome to Florence, with. Half day trip to Pisa, then on to Venice.
A good circuit with lots to see and do. Opted for the 4 star option. Hotel Atlantic in Florence was great. Good sized room, amazing staff. Florence stop included a tour to Uffizi and a walk around Florence. The tour of Uffizi was too rushed and we didn't get to see the museum to its extent. This tour option should be reconsidered by Viktor so as to offer more to the tourist. Tour guides were amazing. We had a half day tour from Florence to Pisa. Tour guides were amazing but again the tour was rushed. I believe we would have been better off getting to Pisa on our own to see more and not to be rushed. Train seats were as expected to Venice and the Carlton on the Grand Canal is a good hotel. We didn't get the option to have a room facing the Canal through Viktor. I was in Venice to enjoy the full experience and so we paid extra to the hotel to get a room with a view. The tour of Venice included in the package was dead on. The guide was very informative and helped us get our bearings in Venice. Over all, a good experience with lots of sights to see.

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