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Everything went just as it should have!! Driver was at airport as expected/described on voucher. He did a fabulous job of bringing us around to sites we wanted to see around Rome before heading to port. We got an extra day of sightseeing vs. just going straight from airport to ship with cruise line transfer. I would HIGHLY recommend using this service to anyone who wants to see as much as possible in a short period of time.
Driver was also fantastic about dropping us, describing which way to go to see what we wanted to see car unable to access, where to meet up again and continue on. Well worth the money!
Our flight to Rome was 3 hours late arriving but our driver was waiting for us in the Arrivals hall and got us to the Cruise Port with time to spare. Our driver was courteous and took us right to the check-in area inside the cruise port - which is quite a way from the entrance to the cruise port. Definitely, the best way to get from the airport to the cruise port.
After taking the red-eye from the US, it was quite a relief to be met at baggage and brought to our car and then destination. When we arrived at our B and B no one was there to meet us so our driver made the call and waited till we were all set which was very helpful. He was professional, courteous and attentive. The car was a spotless Mercedes. Beyond our expectations.
Lou United States of ...
Painless experience, reliable driver with Mercedes-Benz. Well worth the money.
Easy, Reliable. Just what you want when you come off a plane after 9 hours and no sleep.
Driver picked us up on time and it was a smooth drive to cruise port.
Waiting for us when we arrived at the airport. Excellent service.
We were trying to get from the Rome airport to the Cruise terminal. Our driver was there waiting when we arrived in Rome, took us to our hotel, was very courteous and did everything to get us directly to our location.
It was great to have our driver waiting for us when we reached the exit from baggage claims. The ride to the port was pleasant and comfortable.
Very professional, courteous. Will use again and again. Sorry I did not book all my tours with Viator. Very happy with them. Will refer my family and friends.
Driver was waiting for us and loaded our bags for the 45 minute trip to our Civitavecchia hotel. Since we were
so tired he provided only necessary conversation. Totally recommend this company.
Service excellent, educated and competent professional, Mercedes was clean and well maintained, the driver was in place on time. Very good, I recommend!
Expensive transfer but worth the cost. Carlo, our driver, waited on us even through the flight was 1.5 hrs late. Met us outside arrivals area with sign and escorted us in in Mercedes to the port of Rome.
Port passes and ID brought to to the ship terminal with plenty of time to spare. He was conservative in English, knew the area, and was delight on our trip from Rome to the port.. I would spend the money again and again for the convenience.
Right out front waiting for us as promised. Not engaging as our man in Barcelona was. Still much less expensive as a cruise transfer.
Johnny was waiting for us after we cleared customs. He introduced himself to all members of our party, then we followed him to the van for our trip to Civitavecchia. The van was clean and Johnny was very courteous. He dropped us off at our hotel.
Our drivers were waiting for us as soon as we came out of the customs area, even though we'd given them an approximate time of arrival given the uncertainty of time required for clearing customs. We were taken straight to the port with a friendly and courteous driver.
The driver was patiently waiting for us, our luggage was lost and we have to see the airline customer service.
Everything was perfect. Smooth transfer to the cruise port. Nice clean car with wifi and very friendly driver.
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