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Marco treated us as we departed the baggage claim area and gave us a great tour on our way into the city as well as provided some great ideas for dinning.
After our Med. cruise ended we had a few days in Rome to see the city before flying home. Our group of 4 took a private transfer to our Rome hotel rather than try to navigate the buses and trains needed to 'do it ourselves' Our driver was on time, professional and arrived with a big, clean van to hold all of our luggage and us comfortably. We did a 'walk off' from the cruise, so we had to roll all of our suitcases off of the ship ourselves, but it was very easy and the terminal where we met our driver was much closer than I thought. It took 5-10 minutes from the time we left our cruise cabins til we were in the van on the way to Rome.
Our driver was early and waiting for us as we exited the port facility. We actually had to leave our rooms earlier than anticipated. We killed some time on the ship then decided to head out. We thought we would be waiting around for a while, but he was there, right in front of us with our names on a placard, steps in front of us as we exited. Wonderful. The vehicle was lovely and clean. I would absolutely suggest this transportation option as a no hassles manner of getting where you need to be!
MD United States of ...
Punctual and professional! Very pleased with this company and would definitely recommend to travelers.
Pick up right at the ship to the front door of the hotel in the city of Rome. Could not ask for anything more.
RomaTravel. Driver was waiting with a sign when we got off the ship. He was friendly, helpful and took us right to our hotel in Rome.
Jim Cricket United States of ...
With any transfer you want the driver to be there when you come off the ship and on time ! after a little trouble locating each others because of the crowds of others doing the same we were all good !!
Very punctual on picking us up at the airport on arrival And the very friendly stafff
Turned up on time, got us to where we needed to be, with friendly conversation and a smile. What more could we ask for.
Our driver Marco was on time and very nice. The van was brand new and clean. Great experience.
Driver was prompt and courteous. Totally enjoyed chatting with him on the drive to Rome.
The driver was on time and very cordial. As we approached the city, he answered any questions we had.
He was there, right on time, and able to get all of our stuff in the car which was amazing
No hassle transport. This made the transition to our hotel very easy.
Very polite and excellent driver who was on time in meeting our ship at the terminal.
Never have a problem with transfers when using Viator. Takes away the guessing as to how to get to next stop!
Our driver was right there when we got of the ship. The traffic is always heavy going into Rome and so glad we didn't try to drive it ourselves.
Our driver was very pleasant and knowledgeable about the sites in Rome on our way to our hotel from the port. Only initial minor hiccup was that there was a problem with his access pass to the port terminal area. Therefore, we were met in the terminal by a fellow driver who loaded us in his van with some other passengers and then he took us out of the secure port area to meet our driver. Our luggage was then quickly transferred to our private ride and off we went for a very pleasant ride to Rome. Condition of the Mercedes wagon was good, but could have been a little cleaner. Overall, we were Ok with the service provided.
I was anxious about booking this online however, Romaetravel was amazing to work with. When I arrived in Rome I called to confirm
my pick up time and location. They quickly called me back and confirmed. Arrived early, helped us with our bags and had a very nice
stress free ride to the ship! Highly recommend!
It was pleasant experience. My driver recommended an area of the city for dinner and it was amazing.
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