Quickly got me to my hotel which made my first trip to Italy less stressful. Thank you.
Great and very reasonable service. Would HIGHLY recommend. Easy to find and they were very helpful our flight was late and we were easily accommodated.
Yogesh J USA
Worked out very well. The agent was waiting after the customs with several names on a list. We had to wait for about 10 minutes after which we were driven in a van to our hotel. The driver was helpful and pleasant. This is clearly the way to go, rather than look for taxis or other public transportation.
This is the best part, you enter into Rome, all the Normal travelers go about there way, but for us well informed and pre booking passengers for the transfer, you get to be greeted by a wonderful staff holding a sign that has your name on it! It helps alleviate all the confusion that may arise when trying to find your way back to the hotel. do yourself a favor and book the shared arrival transfer, they took us right to our Hotel and we had no problems, finding our name and the ride to our hotel was comfortable and personable which made you feel like you were getting chauffeured. This was cheaper then getting a taxi, as it is a shared service, while a taxi was fixed rates to our hotel 45-50 euros. Keep in mind, I have heard horror stories, of other tourists who have been getting swindled by Taxi Cab Drivers, who switch bills, customers hand Taxi Cab driver 20 euro, taxi cab driver quickly changes to 5 euro and claims you only gave him 5 euro asking for the other 15 euro Though it may sound like not much, this did happen to our tourist friends that did taxi's. For this reason I now push doing the Shared Arrival Transfer so there is no guessing or panicking on wheteher the cab guy is going to swindle you are not! Save yourself the peace of mind and do this, it makes the process very quick and efficient to go from the airport to hotel in just a few minutes!
This was my first of 9 events that I scheduled with Viator on my European vacation to Italy, Spain and France. I had some nervousness and reservations initially about being in unfamiliar territory since this was my first European vacation. I didn't know how smoothly things would or would not go having made my reservations on line. However all was dispelled since my driver was prompt, courteous, accommodating and very polite. We arrived at our hotel safe and sound without a hitch. So this was a great start to my vacation. 5 stars is what I give this service.
Prompt pick up and departure. I would highly recommend this effeciant service. Thank you to all the staff that has made this holiday exceptional.
It was hard to find the person with a sign my name on it but I called the customer service number and they were able to help me out. Quick drive from airport to hotel, great service! Highly recommended!
Perfect experience!!! It was my first time with viator, good and fast service. I'll use it again !!!!
Stephen W United States of ...
We had not flown into Rome before and wanted reliable transportation to our hotel. The Viator arrival transfer worked great for us. An agent was waiting for us at the exit from baggage claim with a sign with our name. She had the driver there in five minutes and we were on our way. The large van was comfortable and clean. The driver was helpful and courteous. He pointed out many of the sites in Rome on the way to our hotel. He took us right to the door of the hotel and brought the bags in as we checked in. We could not have been happier with the transportation. It was a good value and very convenient.
Easy to find our driver at the airport. Even though our flight was over an hour late. Our driver Giuseppe was super polite and friendly and got us to our hotel quickly through our first experience with Rome traffic!
This was excellent! As soon as I came through there was a lady waiting for me who handed me over to the driver. He took my bag to our car -a black Mercedes no less! The drive to my accommodation was smooth and most efficient. Upon arrival, he handed me the bag and pressed the doorbell for me! An excellent service, I thought!
On time, clean car, nice driver and great price compared to a taxi
This was a really good way, plus cheaper way to get to my hotel. The driver was excellent and knew exactly where everyone had to get dropped off!!!!
After being met at the airport we had a comfortable and smooth trip to our accomodation
very happy with my transfer. My plane was an hour late and he was there for me.
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