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Viewing All 20 Reviews What's this?
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Grace n

5 star rating: Highly Recommended
May 2015

Very reliable. My driver came on time and transported me safely to the airport while it was raining that day.

Paul P

5 star rating: Highly Recommended
April 2015

Very good and the driver was very good, informative and got us to the airport in time

Leo S

5 star rating: Highly Recommended
July 2014

Very glad that I arranged airport pick-up and transfer with Viator.They were prompt and it certainly made my trip to Brasil much more enjoyable.Thank You for your services.I certainly will use your services again.

Mark H

5 star rating: Highly Recommended
October 2013

They were on time and got me to my destination without any worries. I will use them for a roundtrip next time I come to Salvador.


5 star rating: Highly Recommended
December 2011

Our plane was 1 hour late arriving, it made no difference, the driver was waiting for us. We shared a taxi with another couple and headed directly to our hotel.
return trip was in a mini-bus, it arrived a few minutes early, but the trip to the airport was good. will certainly use Viator again

Benjamin P

5 star rating: Highly Recommended
November 2011

Great transfers - on time and great service

Arne L

5 star rating: Highly Recommended
December 2010

The Airport Roundtrip Transfer worked just as expected. Very timely, polite driver speaking English, no problems.

Carmen P USA

5 star rating: Highly Recommended
July 2010

Someone was waiting for me when I arrived and took me to the hotel promptly. There was a little of a problem because I was expecting a bus like the one pictured. I was picked up by a private regular car, so I was a bit hesitant to go with the 2 gentlemen at first.

nnouri USA

4 star rating: Recommended
July 2014

Very convenient and expedited process. WE only used one side and had to cancel the return trip since we went to a different tour. Drivers were very professional and courteous and were on time.

Bryant M

4 star rating: Recommended
July 2014

Good transfers. Guides were friendly and on time. Did not speak English however so google translate was helpful.

Sally I

4 star rating: Recommended
December 2013

On arrival - there was no sign showing "VIATOR" and no -one holding a sign with my name on it. It was very frustrating as hardly anyone speaks English in Salvador. I finally had ground staff ring the number on my transfer certificate and they found a company - which was NOT victor, which transferred us.

On return , the company rang and advised of pick-up time. The man was early and very efficient - still not a Viator sign though.

Andrew P

4 star rating: Recommended
May 2012

Very good. Andre was there to receive us and the driver got us there safely in inclement weather.


4 star rating: Recommended
March 2011

great service...and definitely i love Brazil a
with their hospitality, food , multy cultures. parties etc;
and in the near future definitely i will use u service


kapitan pattimura

Sonja W

4 star rating: Recommended
December 2010

Uneventful, which is how I like it.

Merlene M

4 star rating: Recommended
October 2010

Very happy with the overall service. The booking process was really easy and the drivers really friendly. Value for money is fantastic would have paid a lot more from the airport to Barra. My only gripe was the collection time on our return journey.I always give myself the 2-3hrs before check in and 45mins -1 hour travel time. Are flight departed at 12pm the collection time was at 10am we did have to run to check in on time! In retrospect I should have called and pushed for an eariler time. There were no other problems and would definately use again.

Duddana W

3 star rating: Worth doing
August 2013

Would have been helpful to know the tour operator/company as the service provider. Instead I had to ask around until I found the right persons. Staff was great once located.

barry v

3 star rating: Worth doing
December 2011

Positives: Drivers Jimmy and Roberto plus GrayLine representative Bel were great - truly friendly and did their best to be helpful. No problems with the personnel at all.
Negatives: Arrival "greeting" was late and found us only by accident ......... and unfortunately neither the driver nor reps had any idea where our lodging in Salvador was located, causing a delay of almost three hours before we finally arrived at our location after arrival at the airport and multiple phone calls. Note: Our lodging is one of the top-rated pousadas in Salvador - no private apartment or overnight guesthouse - so not sure why a problem came about.

Ray C

2 star rating: It was OK, but could have been better
June 2016

Grey Line Tours did not pick me up at airport as requested. They had too sub contract the pick up to and from hotel with with Luck Receptivo.. Luck Receptivo did an excellent job on getting me to me hotel and back o the airport. Never again will I book with Grey Line. I had to change hotels in Salvador for the first hotel was a wast. I checked myself into the Sheraton Da Bahia and got first class treatment with staff and a very nice room with no reservations. Go Sheraton Da Bahia!

Justyna S

2 star rating: It was OK, but could have been better
June 2013

Ive booked airport transfer in Salvador. It was ok but very expensive. Once landed you probably could get it much cheaper. On the way back to The airport we were picked up over 3 hours ealier- it wasnt needed at all.

Mirella Q

1 star rating: I do not recommend this
May 2015

Terrible. The driver was not at the airport and I had to take a taxi.
One phone number was disconnected and the other was incorrect. Please provde working number to reach you

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