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Amazing tour experience! These guys were full of knowledge very friendly and provided white glove service. I was hesitant to book based on the only review I saw on Viator but turns out that was only one of 1000 people they serviced this summer so the odds were in my favor. I enjoyed the convenience of last minute Alcatraz tickets four days out at a time when Alcatraz appeared to be sold out not sure why Alcatraz said sold out. I am so relieved this company worked hard to save the day for me as I have waited to go to Alcatraz since I was in my teens, The restaurant credit of choice was wood fired pizza and was more than enough for just myself. It was also on the F Line so I could just board the train and head back to Alcatraz for a few dollars. I saw a few other packages on Viator for Alcatraz but they required me to go to day line bus tours when all I needed was Alcatraz. At least with this tour I was able to get lunch and enjoy my day walking around Pier 39. I recommend this package to all!
Be cautious booking this tour. It's EXTREMELY mis-leading and ONLY do it if it's the LAST resort to see Alcatraz. You get a whopping 15/person lunch voucher and there's NOT 200 worth of coupons!!
We paid 756 for a family of 4. This included 4 tickets to Altcatraz, 60 in lunch credit, and 200 in store credits for the Fisherman's Wharf area. Alcatraz and lunch were great, but we never received the 200 in coupons/credits for the store. I have it in writing this was in our package. I inquired several times about the 200, and nobody knew anything about it. I'd like my 200 back please!
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