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Unfortunately we never got to ride this due to an error - I had booked trip for 9th August - or thought I had - on arrival was told trip booked for 2nd August which is ridiculous as as you can see by all bookings we were actually in Chicago on the 2nd August on a helicopter ride there
I phoned to speak to customer services and was told we would have to rebook trip and pay in full again not impressed in the slightest - no offer of discount or goodwill gesture day totally ruined as it was a special trip
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