This rating is for our actual tour. It was a lot of fun, but it was not what we booked. Viator's confirmed 2:00 pm segway tour on our paperwork was somehow relayed incorrectly as a 10:00 am tour to the segway folks.. Had I not called to confirm locally we would have had nothing!! Kudos to the segway folks who booked my family into another, if shorter, tour.
Great trip. The Alcatraz trip was very good and we joined the initial guided tour with Jim which was very insightful about an ex inmate and what happened throughout his life. A very pationate man. Well worth going and glad we finally got to do this. The audio your is very well done as you move around the prison. The next day we did the Segway tour with our guide John. Again a very informative and fun tour. As a beginner I found the instructions easy to follow and was given good encouragement. We were on the Segways for 3 hours so was well worth the money. We saw a lot of San Fran around the area, much more than I thought, and loved every minute of it. We stopped at places for information, play time, visiting that particular area, questions or just chilling out. I can't say enough good things about the people who run the Segways or our tour guide John.
Tour was great and our guide (John) was the best. He was fun, informative and kept us engaged.
Such a great tour. Amazing to see Alcatraz and the audio tour is very good. Quite long but you don and #39;t realise it as the time goes quick.
The Segway tour was 10 out of 10. Josh the Segway guide was so good, very informative and professional, he made it fun. We went lots of different places, good fun
John was a very knowledgeable guide and even funny! I had a little trouble with the Segway, but he kept me close to him and safe! It is a fun and unique way to tour the city my 13 year-old son absolutely loved it. We will do this again.
Chris was our guide and he was great. He was very knowledgable and friendly. The best part was we had some extra time and he let us go down Lombard St.
We really enjoyed the Alcatraz tour. Had a great time on the Segway Tour also.
What a great tour! Really enjoyed Alcatraz and learning about the history of the island. The city Segway Tour was a blast! After a brief lesson on handling the Segway it was amazing how quickly we could navigate around. What a fun way to see some of the city highlights....would definitely do this again.
Very exciting and interesting tour. Peter our guide was fantastic! We enjoyed this tour very much. In the future I'm sure we will do it again. I can recommend this tour to anyone who is a bit adventurous and want to see and experience San Francisco in a different way.
Our tour guide Hugh was great - he was very knowledgable about the area and made it a very fun experience.
had a brilliant day on the Segway tour host was 1st class would highly recommend to anyone as not as difficult as you might think
We booked the trip for the Alcatraz tickets. The description said the tickets would be for between 10am and 3pm, but our ferry time was actually 3:50pm. Not ideal as we didnt really have time to explore the island following the cellhouse tour as the last ferry back was at 5:55. Still very enjoyable though. I actually spoke to the company right after booking my tickets to confirm and to find out the time of our ferry. I recommend doing this as it saves having any hassle when on you holiday.
The Segway tour was a very pleasant surprise. We were quite lucky on our sunset tour as no one else was booked onto it, so the guide - Aaron, customised the tour to show us what we had not already seen on our 2 previous days in San Francisco. The other guide in the store was very helpful too sorry, I did not get his name. He helped us swap the time of our tour to be an hour earlier and even helped us with very good directions for getting the bus back to our hotel afterwards.
This was one of the highlights of our trip! So much fun! Greg our tour guide was awesome! Would definitely go on a Segway Tour again.
Absolutely loved the Segway tour. We were nervous at first but once we got on it was a breeze. Michael Z was our guide and he was fabulous. I didn't want it to end!!!!
One of the best parts of my San Fran trip!!!
Outstanding arrangements by the Viatour folks and we had a terrific time. The Segway tour was a blast and the Alcatraz tour was far better than we ever expected. I would not hesitate to use Viatour again and highly recommend the combined tours.
One of the best days out we had whilst in America. The tour guides were very friendly and helpful and took us to some beautiful parts of San Fransisco that we wouldn't have thought to go to, like the Palace of Fine Arts which was stunning. This tour was a perfect mix of fun, culture and history . I would highly recommend anybody visiting San Fransisco to do this tour.
We originally only booked this to get access to Alcatraz tickets but ended up thoroughly enjoying our Segway tour! Alcatraz was amazing, the audio tour was informative and we had a great time.
Alcatraz was great fun and informative. The Segway tour was off the scale in perfection! Would recommend the Segway tours to anyone and everyone. My whole family two adults and two boys 12 and 14 had an absolute blast.
Faz Faz Canada
Fantastic....there was a reservation problem but the operations manager, Grant Loveless, resolved all the issues to our entire satisfaction! What a wonderful and professional organization. I recommend all Segway tours as this is the best way to visit any new city.
Myself and my friend absolutely loved the Tour. What a unique and fun experience your tour provides. Whilst of course it can not cover as much of the city as conventional bus tours, the places visited were all very good, and we particularly welcomed the opportunity to segway down the infamous Lombard Street.
The welcome and instruction given by the Tour Leader was fantastic and he really engaged with our group throughout, offering to take photos on numerous occasions and offering advice on other things to do or see during our Stay in San Francisco.
I cannot recommend this Tour enough as very enjoyable and great value for money, doing something truly memorable, a once in a lifetime!
It was amazing and so much fun!!!!
I wanted to go to Alcatraz but it was sold out! That's how I found this combination. I don't need to talk about Alcatraz because you already know it will be more than worth it.
I was very nervous about my Segway Tour but I had a blast. The team from City Segway Tours is very friendly, open, helpful and just so much fun. All the tour guides I have met try to make everybody feel comfortable and are concerned about your safety. So don't worry and just try it! You will definitely not regret it!!!
We LOVED every bit of both Alcatraz and Segway tour!! We had never done either one and we had such a great time! My husband has a service dog and everyone loved him. Mike was the BEST tour guide ever on our segway tour and gave us so much history on San Francisco. I can't wait to take the kids on another segway tour in another city...it was a blast! Thanks Mike and thanks Viator for the great deal!
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