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Viewing All 22 Reviews What's this?
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Elizabeth C

5 star rating: Highly Recommended
July 2016

Lived in California for 20 years This is the most I saw of San Francisco!!!
Hits the highlights of San Francisco without the driving. Relaxing!!!
However do to traffic, the trip usually lasts2 1/2 - 3 hours

Susan D

5 star rating: Highly Recommended
July 2016

This tour was amazing!

Donna C

5 star rating: Highly Recommended
June 2016

Enjoyed! Kenneth was great! Very nice and kept us all smiling. From Carolina!

JoAnn M

5 star rating: Highly Recommended
April 2016

Great way to see the town

Andrew W

5 star rating: Highly Recommended
February 2016

Our guide was funny and very entertaining as he showed us the city!

Fiona W

5 star rating: Highly Recommended
September 2015

Great way to see the city. Tour very informative and friendly.

Virginia E

5 star rating: Highly Recommended
July 2015

San Francisco is now my 2nd favorite city. The tours were great and the drivers perfect and fun.

Jeanne B

5 star rating: Highly Recommended
June 2015

Great tour guides and easy reading the maps.

Lennard H

5 star rating: Highly Recommended
March 2015

Really great

Lydia C

4 star rating: Recommended
September 2016

Great tour but was very confusing to start off with. The instructions said to go to Visitor Center at Pier 39 to redeem our voucher for the first morning tour but office was close. After getting on a Hop On Hop Off bus at Pier 39, we were told we were on the wrong bus and to go to the office at Pier 41. From there, it went well. We got our vouchers redeemed and told to wait at the white curb pickup area for our bus.

Rachel K

4 star rating: Recommended
July 2016

Hit a lot of the high points of the city! We only hopped off to thoroughly explore a couple of the stops, but the tour gave us a great idea of what we should come back and see.

MICHAEL M

4 star rating: Recommended
April 2016

It took us a while to work out which of the many buses and trolleys our tickets were for , but everyone we asked was helpful and eventually we did manage to find our stop to embark on the trip.In a hectice city this is the best way to travel around, the drivers narration was detailed and amusing and we had perfect weather to drive across the bridge and back in the open top bus.Great fun.

Linda H

4 star rating: Recommended
July 2015

The most annoyance of this experience was trying to find the Viator office to redeem our tickets. Once the office was found and instructions were provided, the tour was fine.

Duane G

4 star rating: Recommended
June 2015

The tour was well organized and convenient to use. The tour guides were very knowledgeable and brought up many interesting points. This is the way to see SF the cost of parking and the traffic make it worth while.

Leslie K

3 star rating: Worth doing
March 2016

The speaker system was not good.
We had a hard time hearing anything that our tour guide was saying.
We did enjoy the ride and all the sights

Steven D

3 star rating: Worth doing
July 2015

Tour guides were awesome. Not many stops and some were inconvenient to where we wanted to go.

Jeffrey W

2 star rating: It was OK, but could have been better
March 2016

Buses were old and ratty. The microphones and speakers are old and do not work so the guide cannot be heard much of the time. They say buses come every 20 minutes. Average is more like every 35 minutes.

Bill Gray G

2 star rating: It was OK, but could have been better
September 2015

We were impressed with the first tour guide we hopped off and back on again later - love the Golden Gate.
Return trip was female tour guide who insisted on singing to entertain the riders - NOT good we got off at next stop just to change tour guides. 2 days hop on hop off was too much of same thing - one day is our recommendation.

Bill and Donna - Calgary, Canada

Manojit C

1 star rating: I do not recommend this
October 2015

Very bad experience. You phone help did not give us the basic details on the tour company. As the new people in the town, we thought Viator is the company but we're completely wrong. We had only one day to look around and missed our valuable time waiting for the trolley. Also what was told to us over phone was not the actual route for the trolley. Please make sure your helpline has the understanding that the customers are new and has very little knowledge about the town, let alone the stop locations.

Mike G

1 star rating: I do not recommend this
October 2015

the only reason this gets one star is because I can't give it a zero. nuf said

phyllis l

1 star rating: I do not recommend this
April 2015

Don't do, way to cold!!! The Trolley needs plastic roll down windows to help with the wind and cold.
the trolley doesn't stop for pictures, it would be better to take the half-day tour bus! Our guide however was good and tried to make our tour pleasant, but we were frozen!

Carol M

1 star rating: I do not recommend this
April 2015

Would not honor our pre-paid voucher for two day pass.

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