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The bus line had great tour guides that were very knowledgeable about San Francisco, the only thing I would have changed is the bus wait times and knowing the time the bus would arrive. Perhaps a GPS on the bus that you can track via a phone app would have been nice. Other than that, I loved it.
The Hop on Hop off could be great but there appears to not be enough buses. Several broke down and then the wait time was often 45 minutes. The host and drivers are all very good- they make you feel very welcome . The trip to Sausilita was great- In order to make this a five star the company needs to improve the bus operations. It would also be helpful to have signs at pick up stops. The bus covers all the interesting parts of San Francisco. It's now up to management to make this work.
Absolutely terrible. An example of incompetence at a very high level.
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