The airport pick up was great. Driver was waiting with a lovely car. Return to airport was a disaster! We were waiting in the lobby with our bags checked with bell captain. We received a call that our driver was outside. We went outside and did not see any driver or similar car. A man approached and answered YES to our query of name and took us in a terrible van to the airport and then asked for money. We said we had paid and only gave him the surcharge. Your driver was not in front of the hotel resulting in this confusion and we were not at all pleased. I paid extra for a private car to and from the airport and only got one way. I'm not happy.
Some content licensed under a Creative Commons Attribution 3.0 License.
© 1997–Thu Dec 08 04:40:26 PST 2016 Viator, Inc. MAR015 - 330214 All rights reserved. Viator is a registered trademark of Viator, Inc.
is a Service Mark of Viator, Inc. Travel with an Insider is a Service Mark of Viator, Inc.
Use of this website constitutes acceptance of Viator's Terms & Conditions.