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San Juan
Book online or call: (888) 651-9785

San Juan Arrival Transfer

San Juan, Caribbean

From $26.67

Select Date and Travelers

Reserve Now & Pay Later
Secure your spot while staying flexible
Free cancellation
Up to 24 hours in advance.
  • 30 minutes (approx.)
  • Pickup offered
  • Mobile ticket
  • Offered in: English


Make your arrival to Puerto Rico and your cruise ship an easy one with this shared shuttle service. Meet your driver at Luiz Munoz Marin International Airport (SJU) and head to your vehicle with the other passengers. Then, enjoy a comfortable ride to the Port of San Juan, where you can begin your cruise vacation.
  • Enjoy a cost-effective way to get to your resort
  • Avoid the hassle of navigating public transport
  • Enjoy a swift journey to the port, with no other stops
  • Door-to-door service makes for a seamless experience

What's Included

  • One-way share transfer by air conditioned vehicle
  • Only available for transfers in the San Juan Metro Area (Old San Juan, Condado, Miramar, Isla Verde)
  • 1 way service (airport to port)
  • Meet and assist by professional chauffeur
  • All taxes and Fuel surcharges
  • Worry-free Shore Excursion Guarantee
  • Excess luggage charges (where applicable)
  • Gratuities
  • Additional transfer fee to towns outside of San Juan will apply.Price will vary on location and pax.

Meeting And Pickup

Pickup points

Select a pickup point

Start time

Confirm time with the local provider in advance of your experience.

Opening hours

  • 6/1/2016 - 2/28/2026

    Monday - Sunday : 07:00 AM - 10:00 PM

Drop-off point

  • San Juan
    San Juan, San Juan, Puerto Rico

Pickup details

Booking this service will only guarantee pick up/drop off at: the Luis Muñoz Marin Airport, San Juan Piers or San Juan Hotels.

What To Expect

Additional Info

  • Confirmation will be received at time of booking
  • SERVICE AVAILABLE ONLY FROM 7:00 AM to 10:00 PM. Reservations for services outside of this schedule will be automatically cancelled and refunded.
  • There is a possibility of cancellation with refund after receiving instant confirmation if only one person is reserved. You will be offered the option of paying $25.00 for the third person in order to meet the minimum (which would turn service into a private one).
  • At time of booking, Cruise ship passengers must provide the following information: ship name, docking time, disembarkation time and re-boarding time
  • Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.
  • The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
  • Complimentary car seats available upon special request (must be requested with anticipation), subject to availability.
  • Not wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Infant seats available
  • Valid only for shared transfers between Luis Muñoz Marín Airport - Cruise Piers - San Juan hotels
  • Vehicle model is not guaranteed. Vehicle will be assigned depending on amount of passengers
  • Most travelers can participate
  • Minimum of 2 persons required for shuttle to service to operate.
  • This tour/activity will have a maximum of 14 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

about cancellations.

Traveler Photos

Featured review
This company is very reliable in pick up from the airport to pick up from the cruise ship. Very comfortable vehicles and drivers were very friendly.


75 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
Reviews by Viator travelers.
Showing 1-10 of 75 reviews
Great Experience
Jasmine_S, May 2023
Felix was on time, knowledgeable, helpful, kind, and made you feel welcomed and like family. Great Experience!
San Juan, Puerto Rico
Shermaine_W, Apr 2023
I give this company an A+. The vehicle was very nice, and clean. The driver offered us water as soon as we got in and he also gave us a lot of good information about things to do while on our trip.
Great Car Service
Marijana_W, Apr 2023
Our driver was polite, on time, and the vehicle was shiny and welcoming. He dropped us off safely to our hotel
Do not book if you are traveling alone
charlesmulleyman, Apr 2023
Ride was canceled due to my being solo. Cancellation was at 5:45 AM the day of my pick up. I had made the reservation 4 days prior. Why I was not informed of this sooner?
Response from Host, Apr 2023
We apologize for the late notice. You booked a Shared Transfer that clearly states on the description and in YOUR voucher: "Minimum of 2 persons required for shuttle to service to operate. • There is a possibility of cancellation with refund after receiving instant confirmation if only one person is reserved. You will be offered the alternative of paying $25.00 for the second person in order to meet the minimum (which would turn service into a private one)". We wait until 12-18 hours prior to see if anyone else signs up before proceeding to cancel. This was just the standard procedure, you should have known prior to booking if the entire description was read.
Buyer Beware- driver cancelled after charging my carf
Christine_K, Apr 2023
The day before we were scheduled to arrive in San Juan our credit card was charged and then I received a call that the car company doesn’t go to our destination and I was required to try and get the refund myself. Stroll trying to get my refund bc there is no customer service number for viator- just direct numbers to the company who cancelled on us on such short notice.
Response from Host, Apr 2023
Dear Christine, Like any online purchase, payment is collected at the moment of confirming. You booked thru Viator, a third party vendor, we are just the local provider. We do not receive the customer's credit card or personal information, nor the payment until services are provided. The listing clearly indicates: "Only available for transfers in the San Juan Metro Area (Old San Juan, Condado, Miramar, Isla Verde)". You were staying at El Conquistador in Fajardo, more than an hour away from San Juan. You were explained this and offered to pay the additional fee for that town, but you opted to cancel. We apologize for the late notice, but we cannot be held responsible for someone failing to read the description prior to booking.
San juan
Deborah_T, Mar 2023
Driver was exceptional..would definitely use again!! Very helpful, answered any questions, was talkative.
Highly Recommend!!!
Donna_A, Mar 2023
This company is very reliable in pick up from the airport to pick up from the cruise ship. Very comfortable vehicles and drivers were very friendly.
Good experience.
geraldine_k, Mar 2023
Used transport from hotel to pier,and pier to airport.,same driver. Very friendly and easy to converse with.
Excellent service! Great...
Elizabeth_W, Mar 2023
Excellent service! Great communication. He made us feel comfortable and was very kind and thoughtful.
Response from Host, Mar 2023
Thank you Elizabeth!
Wonderful car service
Brett_B, Mar 2023
Our driver Christian texted me when we landed to let me know he was at the airport and would meet us just outside after we had gotten our luggage. He even sent me a picture of the van so that we knew which car was ours, he was very pleasant and very informative about the area and gave us some tips of places to eat near our hotel.
Great ride
Keith_B, Mar 2023
It was easy, dependable and enjoyable, our driver was great and helpful. Would use again. Comfortable ride
Christian arrived on time...
Jenny_J, Mar 2023
Christian arrived on time and was easy to find. The vehicle was nice , clean and cool. Great service!
Happy Traveler
Sandy_S, Feb 2023
Our driver James was waiting for us. He is a very nice person. We enjoyed our ride to destination. Glad we booked through Viator. Thanks
Pleasant drive to hotel....
Lori_K, Feb 2023
Pleasant drive to hotel. Driver Ramon was exceptional, courteous and safe. Due to airport union restrictions, he was not allowed to move our bags from the baggage claim to the car..
Departure Great/ Arrival a Mess
Surgena_K, Feb 2023
Not only was I not picked up but a disagreement ensued on text which frustrated me. Therefore I was fortunate to find an alternative but I was refused a refund. I was considering canceling my return option but fortunately it worked out better because I walked to meet the shuttle at the pier entrance.
Airport transportation
Steve_T, Feb 2023
Christian was prompt and very informative as he took us to our destination. The vehicle was a fairly new expedition and very comfortable.
WILLIAM_Z, Feb 2023
That the driver contacted us as soon as we landed and was wating for us he was great and helpfull great
Port to Airport
Penny_C, Feb 2023
We were picked up at the cruise port and taken to the airport. Right on time and the driver was hospitable, conversational, and very safe. She did a wonderful job!
Airport transport
Donna_A, Jan 2023
Excellent customer service. Excellent driver and transport to the resort. I highly recommend them! Driver was professional and kind.
San Juan
Penny_C, Jan 2023
Providing information about town and what was going on in town Enjoyed driver and how personable he was
Kind and prompt!
Naomi_m, Jan 2023
Cristian was kind and prompt! I called when I was out of the terminal and he met me. Professional and courteous; will book again.
Excellent and friendly service!
Linda_J, Jan 2023
Friendly prompt courteous knowledgeable dependable and highly recommendable this is a great service and representatives and the next time we are in Puerto Rico we certainly will use them
Sam_L, Jan 2023
Business conference Great vacation and networking with fellow franchisee. Beautiful island and Old San Juan was a blast
Terrific Transport
Timothy_B, Jan 2023
Ramon was fabulous. He was helpful, courteous, and very knowledgeable about places to see, eat , and other aviator happenings. He made the start of our vacation great.
Hospitable , courteous drive
Mildred_N, Jan 2023
Timely pick up. Courteous driver. Experienced travel. Took me to hotel and helped me to unload and carry bags into small lobby.
Highly Recommend
Christopher_T, Jan 2023
Great experience! My driver was there before I landed and was very friendly. Was picked up in a brand new Escalade worthy of a celebrity or dignitary. The only "negative" was I was solo and since there wasn't another customer when I arrived I was charged an extra $25. They explained this to me the day before and offered to let me cancel if I chose to. It was in the "fine print".
10 out of 10
Tuanunikka_K, Jan 2023
We used this service three times during our vacation. All three were exceptional. Clean transportation. ON TIME! Friendly and helpful. They are my go-to transportation company in San Juan!!! I would have 10 out of 10!!!
I need my refund, it’s been a month
Adriana_R, Dec 2022
It was cancelled the same day I landed and I still have not recieved a refund. Please let me know when you can resolve this issue
Response from Host, Jan 2023
Dear Adriana, I was able to locate your reservation with the first name. We are very sorry the refund was not processed right away. I see there was no refund request nor attempt to contact us prior to this review either. I have submitted full refund since the Shared Transfer service you had booked the previous night did not met the minimum amount of passengers to operate (this disclaimer is listed on the description and voucher). I kindly ask, once you see the funds back into your account, to reconsider this rating as issue was resolved.
Great Ride
Tuanunikka_K, Dec 2022
Our driver arrived on time in a beautiful new Cadillac Escalade to the airport. He was pleasant and helpful.
Great experience
Robert_B, Dec 2022
Our driver George was great. Our flight was delayed, so thay threw off the timing a little bit, but it all worked out fine. He gave us a lot of good information about what we should do during our time in San Juan. Very good experience, highly recommend!


Product code: 9406P22

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