Very good guides and excellent excursions. We paid for a 4 star hotel, but got put into a 3 star hotel which was undergoing major building works.
You have to visit this place to appreciate the stunning views. Flamingos in a desert seems very odd. We also visited Red Rock which is stunning and doesn't look real. Valley of Mars is also so good. There are many places to visit here and the views are fantastic as you cannot believe that you are seeing so many different areas in the driest desert in the world. Well worth the visit.
The actaul trip was great, but the organisation was pathethic.
Had to chase the airport transfer, no information at the airport. at the hotel there was a note re collection time, and nothing else. No itinerary whatsoever. no info for day 2 other than a collection time. Finally on the evening of day 2 there was information at the hotel for days 12 already over. after day 3 the last day there was an Itinary waiting for us at the hotel, in Spanish I'm an Irishman living in Australia so that was both unhelpful and so late that it was redundant.
Final morning, airport transfer rolled up 40 mins late, and the driver didn't know his way around to the last 2 hotel pickups.
My advice, book it directly when you arrive in San Pedro de Atacama. As for the place, we absolutely loved it.
The tour met or exceeded expectations.
Accommodation was above expectations clean comfortable and well located. Front desk service excellent and restaurant had a good and not expensive menu. Packed meals available on request.
Tour Rutas Andinas guides were professional and sufficiently versed in the relevant botany, biology and geology. Included meals were good quality and sufficient quantity. Final 'sunset tour' - part of the Moon Valley tour involved the best Chilean wine we have tried.
Pickups and transfers all went to time.
HOWEVER due to the delay of Latam's flight from Santiago to Calama the tour operator Turavion is chasing us for compensation for the delay despite having a full or near full vehicle for the transfer. Turavion were also advised by us and others some four hours ahead of time of the delay.Else we may have given the tour 5 .
The 4 day tour of Atacama was excellent. The tour guides were experts and they were always on point. I would definitely recommend this company and it's worth every penny. They take you at the best times to avoid crowds and all the secret spots others don't know about. If you are thinking about it. Don't or you'll regret going with someone else.