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I used Viator for my transfers to and from the international airport and my hotel Sao Paulo, Brazil. The driver was excellent and gave me highlights of the city and culture along the way. I used Viator once before in Shanghai, China with a similar, professional experience and will use them again.
Prompt, knowledgeable, courteous and fairly priced.
GRU to downtown São Paulo private transfer.
5/5, excellent service.
It was a simple, direct ride from the airport to the hotel, about 25 miles. Vehicle was a nice, newer Sprinter type van, they provided water, had two people who moved the luggage, etc... It was a rough ride from the road/vehicle combination but they got us directly there.
Smooth transition from airport to hotel, even though there was a mix-up and the driver did not speak English.
Excellent service and driver. My 4 star rating is based on the unknown departure time. The only information provided was pick up would be in time for flight. That resulted in several hours wasted sitting in the hotel lobby awaiting the driver.
Couldn't locate driver at first, was out of the main area, but once we found him he was helpful and courteous. There was a confusion about the fact that we had already paid, but he very politely contacted his superiors by phone and all was cleared up quickly once he called them.
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