Kim was on time and courteous. A hassle free way to get to the hotel
Although a bit on the pricey side, Daniel was there with my name as promised and was very helpful and informative. He even made sure of my hotel check in.
Overall, as a solo traveller, it was worth paying a bit extra for peace of mind.
Driver was patiently waiting for delay on getting through boarder and customs, overall a pleasant experience. Right type of vehicle, courteous service. We have just learned later that Korean drivers are not always speak English, but that was not the make break point of our safe transfer.
Jim P New Zealand
We arrived at Incheon on time but it took us almost an hour to get through immigration at the airport. We talked to some other travelers from USA, UK, Malaysia, the Phillippines later when we were on our tours in Korea, and they all seemed to have experienced significant delay, with several travelers taking even two hours to get through! We were worried we would have missed our transfer at the airport but were really relieved our driver was there patiently waiting. He told us the excessive delay through immigration started only after the recent Brussels booming. Our driver was helpful and courteous. Our car was excellent and had no problems with all our bags. We understood our driver had to give his next transfer to a colleague to do because of our delay. So, thank you very much.
Very efficient. We were quite a long time in immigration but our driver was waiting and took us very quickly to our hotel.
Our flight was delayed and we had to take a n entirely different plane. We were afraid he wouldn't be there for us since our flight info completely changed, so we emailed the company while waiting and they reassured us he'd be there. Sure enough we saw a sign for us right up front as we arrived outside. He helped with our bags and gave us info on different sights we passed by while on the way to the hotel. This is a must if you just got off a 19 hour flight without sleep, no worries getting to your destination.
My driver was at the reception as soon I walked through the gate.
Completely smooth meet -up with Andy the driver. We went into a mini van to our hotel-- lots of space. Removed a lot of the stress and hassle from a very long trip. Highly recommended for peace of mind.
Great Service from Kim Travel! Driver was very friendly and helpful!
Thanks again for a wonderful service. We prebooked our private departure from the hotel to Incheon Airport and our driver arrived before our booked time which was fantastic. It is always a worry that the driver would arrive late or not show up at all so it was such a relief to see the driver early. We would use the company again and definitely recommend them to anyone.
It's a long haul from the airport into Seoul, but i was met right away at the airport and had a good drive into the city.
This was the best and easiest way to get to my hotel. The driver was very polite and professional.
This was a simple transport from the airport to a hotel in Seoul. Everything was as expected. There was a driver waiting with a sign with my name on it, and he took me right to the hotel (I slept about half of the short drive). The driver was polite and professional. I'll be happy to book thru Viator again.
Very nice service to have after a long flight. Drive was at the gate and knew how to get to the hotel. Saves a lot of hassles in getting out of the airport.
Andy our guide who picked us up from the airport was punctual and he was very very helpful with us, a group of 8 chatterbox ladies :) He took care of all our luggages and readily shared information about Seoul on the bus enroute to the hotel. We felt really comfortable with him.
bus system is so easy at this airport and they drop you off in front of hotels that this transfer is great but unnecessary. We arrived late at night so it was worth it, but otherwise,,,, just buy the hotel bus ticket in terminal and is perfect. We caught the hotel bus back to airport, easiest and cheapest way.
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