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This is an excellent service. I made the reservation and paid for it before I left home. I received a voucher. When it came close to time for the trip to the airport, I was contacted to confirm the time and place of pickup. Then the day before, I received a call at my hotel to again confirm. This reassured my confidence in the service. And as expected, the guide was punctual.
The trip from hotel to train station to airport was seamless and pleasurable. The guide, Mr. Tom, was courteous, helpful, and knowledgeable. I enjoyed talking to him. He took care of my luggage and took me to the check in point in the airport.
All of this made a trip to the airport easy and stress free. But also important is the experience of riding the Maglev train.
Smooth and fast. I highly recommend this service...and experience.
The pick up was seamless. The guide had called and confirmed timing and flight details the day before.
Clean van and the guide spoke flawless English. He helped carry the baggage at the train station and was with us until we checked in. Would recommend this service.
Everything went like clockwork for our return to Pudong Airport. We had a bit of trouble trying to reconfirm our booking due to not getting an answer from the tour operator but once we finally got hold of them everything as fine. Our car and guide arrived on time and we had a seamless journey from the hotel to the Maglev train and then right to or check in desk at the airport. It saved us any trouble in trying to do this ourselves. Many thanks
Pierre Bellavance Canada
Really satisfied. We had too much luggage for a happy Maglev trip and I asked to change to car transportation from the hotel to the airport, and this was quickly organized. Our guide was very helpful at the airport.
Excellent. My host showed up right on time and accompanied me every step of the way, escorting me directly to my airline check-in!
We were met by the lovely hostess who helped us with our luggage, took us to the Maglev Station, made sure we were comfortably seated on the train, explained how the train worked, took us by taxi to our hotel and made sure we were booked in quickly and without fuss. We would take this tour again !
Robert M USA
Michel, the person from the tour was exactly on time at our hotel pickup. During our car transport to the train station he was plesant in discussing our stay in China. At the station he was smooth in obtaining our tickets and guiding us to the train. The ride was an experience, traveling at 300 k ane we were in the airport in 9 minutes. The Shangai Airport is hugh and with his assistance we were delievered hassle free to our airline checkin location where he helped us with our bags. The complete experience was excellent.
Jeremy H USA
the tour guide was very helpful. She helped to carry our luggages and stay with us until we checked in the immigration
It was fantastic to have someone to meet and greet and take me to my destination. In hindsight it was very expensive compared with the price of tickets and transport. But worth it for the arrival.
Edward L USA
Great service. Host was on time for pickup and led us through the train exercise and the airport, providing help with our bags.
So good to be taken to the airport. Would have been difficult to manage 2 bags on the escalators couple of them. Advice getting a big suitcase on and off them is an art! The Maglev train was unreal. While the transfer was outrageously expensive taxis and maglev train fares are cheap in comparison to the price of the transfer the convenience was certainly just right for me. Guides again were very helpful and good to have someone to guide me through and to speak in local language to attendants. Got there just as check in counter opening. Great timing. To calculate traffic times in Shanghai is a real art. Glad I did it.
Valerie P United Kingdom
This was fine but we could have done the same thing ourselves for a quarter of the price.
The Maglev train was a bit of fun but the train only gets to 431kph and that speed is only for 30 seconds. The guide was quite informative however and he took some good pictures for us.
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