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The only reason I gave this tour 3 stars is because there was a miscommunication about what I was purchasing from Viator. Viator did not communicate the itinerary to the local tour company. Based upon the Viator description, I was expecting a small group possibly bus tour with a set itinerary: The Jade Buddha Temple, Shanghai Confucian Temple, Yu Garden, Old Town and a tea ceremony.
When I met our guide in the hotel lobby and she first asked me for my itinerary. Huh? She had no clue about the Experience Ancient Shanghai Day Tour of Jade Buddha Temple and Shanghai Old Town.
What we ended up with was a private guide, a driver, and a car which was really fantastic! I just had to remember what I wanted to see that would not duplicate the other guided tour which was to be provided later by our cruise line.
Our tour guide was a very pleasant young lady named Megan who spoke excellent English and was knowledgeable about the places we visited. She took us to the Jade Buddha temple, The Confucian Temple, the Shanghai Museum, and the French Concession. She also took us to a local restaurant for lunch and ordered food for us. This was not a restaurant that I would have ventured to on my own because we had been warned about the lack of hygiene in many smaller local Chinese restaurants, but the dishes/plates were covered in a shrink wrap to keep them clean and the food was good, and best of all we had no stomach issues later.
I would recommend that anyone wanting to tour Shanghai employ some type of guided tour as this is a city that is NOT easy to do on your own. Pedestrian traffic is a dangerous nightmare as signals and traffic lanes are generally ignored by the locals, and pedestrians don't have the right of way.
If not for the itinerary confusion, I would have given this tour a 5 star rating.
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