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Viewing All 825 Reviews What's this?
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Laura F

5 star rating: Highly Recommended
September 2016

Everything top of the spot! Great service

George W

5 star rating: Highly Recommended
September 2016

Very efficient

Brian D

5 star rating: Highly Recommended
August 2016

The transfer from our hotel to the Airport was seamless. The driver arrived on time in a very well appointed vehicle which was very clean and very comfortable. The driver also spoke English which was a help.

GB Travel Account

5 star rating: Highly Recommended
July 2016

For a US businessman visiting China- This was a great option!

Christina L

5 star rating: Highly Recommended
June 2016

Excellent service !!
The driver was waiting for us at the airport - very friendly, taking our luggage and giving us fresh water bottles. The drive to the hotel was very interesting as he told us a lot about Shanghai.
The car was new and very comfortable - a service we would for sure use again !

Siro F New Zealand

5 star rating: Highly Recommended
March 2016

Our transfer was smooth and uncomplicated,driver was very helpful and informative on the way to our hotel

Percival L

5 star rating: Highly Recommended
December 2015

Prompt and on time.

Alan H Australia

5 star rating: Highly Recommended
September 2015

Ease of mind pick up and trip.... There are cheaper ways of Airport - Hotel - Airport, but this is an efficient trouble-free connection - recommended

Jennifer M USA

5 star rating: Highly Recommended
September 2015

This is more expensive than getting a taxi, but after a very long flight it is pleasant to see a smiling face holding up your name. I took this service from the airport and back. The travel agency sent a tour guide as well as a driver so on the way into Shanghai the guide already gave me a lot of information about Shanghai and, more to the point, made me feel very welcome. So, it was a very nice introduction to my stay. The travel agency was absolutely reliable about punctuality and the guide and driver were both excellent.

Julie-Anne H

5 star rating: Highly Recommended
July 2015

My daughter was so appreciative of the service provided on her arrival. The guide and driver were outstanding. We are about to book a return transfer!
Thank you for your great service

nzlynne

5 star rating: Highly Recommended
June 2015

Four of us booked this transfer. They arrived on time and were very informative on the way to the Hotel

PEDRO J

5 star rating: Highly Recommended
April 2015

Just perfect. The driver was waiting for me at the airport, the car was perfect, good, new, very clean. The trip it was nice and easy, no racing, no hurry, but not slow either. The driver Michael was excellent driver, very good English speaker and a nice person, not only told me something about the history of Shanghai, but also gave me some good advices about Shanghai living that were really helpful.
I recommend it 100.

NOAMI N Australia

5 star rating: Highly Recommended
March 2015

Most comfortable ride ever and so efficient due to the midnight arrival....Must do this again through VIATOR of course. Driver was most courteous and polite even until my luggage was taken to the lift...
THANK YOU MICHAEL.

Glenn N

5 star rating: Highly Recommended
December 2014

It was a good end to a long day. After sitting in the tarmac for nearly an hour due to airport gate confusion, we finally disembarked to a long immigration line. It was great that the Viator person waited and her English was good. The journey from the Airport to the Hotel was painless and pleasant. I think I'll use the service again on my next trip to Shanghai.

Mark K

5 star rating: Highly Recommended
November 2014

I was met right away and got to the hotel easily. The person who met me was friendly and it helped make this leg of the trip comfortable.

bryan f

5 star rating: Highly Recommended
November 2014

Excellent

Michael L

5 star rating: Highly Recommended
October 2014

The driver met us outside of customers at Shanghai Pudong Airport. He had a sign with our names on it. He called me while we were in customers to confirm our arrival and to let us know where we could meet him. He took care of our bags, drove us to our hotel, and pointed out some interesting sights and facts about Shanghai. I would efinitely use Viator again for my airport transfer needs!

Robert S

5 star rating: Highly Recommended
June 2014

We were escorted by both a driver and an escort. We were not expecting 2 people, but it was a pleasant surprise. The escort spoke English very well and gave us a talk as we passed several areas on the way to the airport.

This was a great transfer. I would highty recommend.

Amy T

5 star rating: Highly Recommended
June 2014

Went exactly as planned.

Ron N

5 star rating: Highly Recommended
May 2014

Met us at hotel and got us to the airport in plenty of time.

Linda M

5 star rating: Highly Recommended
May 2014

This service was excellent in every way! The driver was on time and had a lady with him that spoke English and they were nice and friendly!
I will use this service again!

ANDREW F

5 star rating: Highly Recommended
April 2014

Brilliant! on time, smooth comfortable air-conditioned car and only wish I had used Viator for all my trips whilst in China - big big mistake using BLS ruined our holiday by not sticking with our tried and trusted Viator - because we needed port transfer and sightseeing combinations and were just too lazy to enquire about possibility with Viator service. Don't make the mistake we did!

Peggy C

5 star rating: Highly Recommended
April 2014

On time, very efficient and helpful all the way to check in.

Dennis D

5 star rating: Highly Recommended
April 2014

Highly recommend
there is nothing better than to have someone waiting for you after clearing Customs to accompany you and knows the language to your hotel.
On the return trip from the hotel to the airport unlike a taxi that simply drops you off at the curb, the guide actually walked you to the airline counter in order to check in - thought that was very special

Johto Australia

5 star rating: Highly Recommended
January 2014

Perfect. We were greeted at the airport by a gentleman who spoke English, he took us along with his driver to our hotel and we had general chit-chat and he asked us a few things about us. Got us into our hotel at a pretty reasonable time too. On our return we had another gentleman with his driver. He got us to the airport on time even with the ridiculous amount of traffic. If you want to avoid the trains/taxis or do not understand Chinese, I would highly suggest this option, especially if this is your first time there.

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