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Wonderful guide called Tom who was waiting for us arrivals hall
Maglev train trip fantastic and taxi hotel very efficient
A great way to get from the airport to the city centre. We had a great guide who spoke very good English and who was very helpful, both in getting us to our hotel and then returning us to the airport.
amishak136 South Africa
This train was unbelievable. Glad I booked this. No traffic jams to get to the hotel or the airport. Our tour guide Tom was also so helpful.
We were met as arranged, 7.5 minutes on the 300km train in style then taken to our hotel. On our return were met at the hotel, taken to the terminal via the train. All in all an excellent service that worked without fail. To be recommended as a way to get to the city from the airport.
Fantastic - a must for visitors to Shanghai. Trip was smooth and guides and drivers were excellent
Louis S Australia
Well organised and a very quick way of getting to and from the airport
Our guide, Tracy, was waiting for us when we arrived. She guided us through the airport to the Maglev without difficulty and had arranged for a ride from the Maglev to our hotel. All went flawlessly. On the return trip she helped us through the airport until we reached security. We spent two days with Tracy without any problems. She was knowledgeable and very helpful.
Robert M United Kingdom
My guide was extremely pleasant and a very good ambassador for your company. Every aspect of the transfer went smoothly.
Eric O United Kingdom
1st class service from the time we were met at our hotel to our guide that took us all to the airside point.T he mag train was very plush, layed out like an aircraft. The ride was very smooth even when we were doing 286mph and it was a perfect finale to a great week in china. Don't miss out, it's worth every penny.
Kenton S United Kingdom
Fantastic experience. The guide had great English, and the MagLev experience was wonderful! Fully escorted to our hotel, with no problems at all.
Keith W Australia
Guide waiting at airport, transfer to train for 10 min trip to city. Taxis to hotel waiting. All went smoothly. Return was similar but quicker
The best thing about the transfer was Michael this was my first visit to China and and hassles that could have occurred in a city that is as busy as Shanghai was alleviated by Michael. Michael is a sophisticated warm and intelligent guide and made my transfers a pleasure. He also arranged for me to take an excellent tour. He was efficient, thorough and explained many details that assisted my understandings about modern China and Shanghai. Our driver was excellent also and travelling on the MagLev was great fun, although negotiating the Shanghai traffic could be described as even more interesting. Keith Sullivan.
Michael H Australia
We didn't do the round trip as our plane landed at a different airport due to fog. However, we did do the transfer from our hotel to the airport. It was very convenient and fast and the guide came with us all the way. She was excellent. Highly recommended.
Judith H Australia
300kph on the way in as it was after 6pm and 431kph on the way home. Very friendly Viator staff who were very helpful with checking in on the way home. Helped carry our bags and made the transfers smooth and enjoyable for two little old ladies
First class service. Transfers on the MagLev train in Shanghai were fast and well organized. Expensive but it greatly enhansed the quality and fun of the holiday.
It was a delight to have Tom's assistance on our arrival in Pudong: the only down-side is that these operators seem to be unable to gain close access to airport parking, meaning we had yet another long walk to reach the meeting point with our driver. Not quite what we expected for the price. However, our guide did his best to make us feel welcome, provided some useful tips about some private sight-seeing options for our free day and ensured that the arrangements for our return transfer were clear and completely understood.
The pick up person was really good and as we suffered several flight delays, she was still there when we arrive 3 hours late. The return trip guide was less friendly but still very helpful
Although expensive, this was a great service mainly because our guide Michael was just so pleasant, helpful and full of local knowledge and information. We had only 36 hours in Shanghai and his expertise really helped us make the most of it. Thanks Michael.
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