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We went for a Sea View Chalet at Mayang Sari. It was one of the highlights of the holiday. Bintan truly is paradise. Crystal clear water, soft sand. We went paddle boarding twice at the beach club, tried a massage although this was at the resort centre and not the spa so worth checking beforehand. We also went elephant riding which is a tick in the box for me. None of the elephants were chained up and they were only available for riding at specified times in the morning and evening. I would thoroughly recommend this trip to a friend.
This was amazing, the resort was so good. All of the people working there would do anything to make the stay worth it, they remembered your name and in the RICE restaurant they remembered what food you liked and how you liked it cooked. it felt personal rather than you where a number.
The food was brilliant, the trips where really well priced (I done the elephant trip, jet skiing and the massages by the beach). Absolutely brilliant, I will be going back for a full holiday next year.
The viator service worked perfectly. However, the hotel people were we were staying were not the most helpful. They gave you no information about the hotel. We had to find by ourselves what was available, and how to use it.
But, at the end, we had a nice time.
Great place, very relaxing, friendly and helpful staff, definitely make my way back there
Joanne P Australia
Great place to stay. Good accomodation, beautiful surroundings, polite staff. Good for the golfers and anyone wanting to just chill out
Fantastic location beautiful clean beach if you want total relaxing away from crowds this was perfect. We paid extra to upgrade to "deluxe sea view" and compared to were we had come from in Singapore room was certainly not deluxe - mould in fridge and in bathroom. Could not see the ocean for the trees so dont bother to upgrade as you will be by the beach or pool anyway which both are stunning. We ate at "Rice"right on the beachfront and it was sensational....., good prices, great staff and amazing views. It was very very humid so make sure you have plenty of cool clothing that can be hand rinsed - no laundry facility for guests to use. The hotel arranged transport for us to have an Elephant ride which was an experience to remember we loved it. We also used Hotel Jet skis and staff were very obliging. We were picked up on time from our hotel in Singapore and the Ferry ride over to Bintan was all very well organised and our pick up was there waiting for us on our return back to Singapore. Doesnt really feel like 3 days as you need to take into account travel time ect., but we loved every minute just wished we could have stayed longer. Maybe Viator could think of a 5 night tour ??? the local company was great.
Quite nice and relaxing trip. Transportation by ferry was very convenient. Our bungaloo stood right in front the sandy beach. Our hotel had a nice restaurant with very tasty Indian food. Staff was very polite.
I liked the resort and the beach was nice. The ferry tickets I was given left in the afternoon day 1 and noon on the 3rd day. So I felt I only had one and two patricianly days there. The ferry was nice but long lines as everyone arrives together.
pharbour United States of ...
the resort was nice and located in a great area. The hotel needs much maintenance and the food prices were very high.
Viator transport service was excelent but the hotel standard of Mayang Sari resort on Bintan Island was absolutely disappointing. This was not a 4 star hotel as anounced but 2 star at the most. The cottages were worn out. The personell was very friendly but good service is not part of their education. So the price we paid for this trip was much too high.
The elephants at this resort are terribly abused. They are chained, beaten and used as work slaves. Do not go here, it isn't ethical travelling and I feel horrible about the fact that I didn't make an informed travel choice but hopefully I can help others not to make the same mistake.
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