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This was the first time we'd every used a lounge and it was such a pleasant experience. A quiet space to relax, use free WiFi, graze on the food and drink available and most of all take a shower between two long flights back to the UK. A great experience and one we'll be doing again.
Excellent service, food, showers. Great opportunity to rest between long flights. Highly recommend it and would do it again.
A great place to clean up and recharge when en route to further destinations..Clean,quiet and a must for any traveller
Fabulous lounge to relax, shower, have something to eat or drink before an ongoing flight after a stopover and cheaper than paying half the room rate for a later checkout from your hotel
Will definitely use again !!!!
Excellent on both occasions.Quiet environment with attentive staff when needed.
The lounge was exactly what we needed after a 12 hour flight. Although we could only use just under 2 hours of our 3 hour pass, due to a late arrival, it provided a much needed shower, comfy chairs and some tasty food, not to mention great coffee. It was nice and close to the gate we needed for our next leg as well.
First time ! Very pleased : Defiantly better in many ways to Kuala Lumpur !
Shower brilliant ,cleanliness excell great variety of food and drink even beds to hire sensational runway view not four walls and iPad wifi availability
Overall highly recomend
This was a very nice way to spend 6 hours at the airport, Lots of seating booths and comfy chairs, nice food which was regularly replaced or cooked, good shower facilities. There are sleeping rooms for an extra cost and the lounge was right next to our gate. It is onlly a short walk to the shopping areas as well. Highly recommended especially if you have a long wait and can't access airline lounges.
Very good and excellent value - we booked for 6 hours and found the whole experience well worthwhile.
Only comment was with regards to food which on arrival did look a little bland but a fresh batch produced later was excellent.
John W D Australia
The lounge was what we expected , obviously not a major airline lounge with all the bells and whistle's but a very comfortable and value for money options. The food was plentiful and a good selection. There were shower to freshen up and also plenty of lounge spaces to relax.
Jenni H Australia
Great option if you don't have access to an airline lounge. Shower facilities excellent. Food selection limited and hot items were cold.
Arrived at 2 pm and found staff very pleasant on arrival. Shower rooms were large, clean and had plenty of hot water. Towels and shampoo with liquid soap provided..no labels to show which was which unfortunately.
Had to wait 5 hours till next flight so sampled 2 meals from kitchen. Fresh salads and fruit were terrific. Chicken dish and laksa also were good as were the friendly kitchen staff.
Overall supervisor seemed to have a surly attitude..nonsmiling standing vigelently watching everyone there. At least felt no thieves or unauthorised people would be there under his eyes.
Other staff were good at keeping place free of discarded food trays etc. but few around when I arrived. Coffee machine was stopped and 10 minutes pased before discard tray replaced so I could use it..surely a regular check would have prevented it being left before I came to the machine.
Lack of sleep meant I needed a nap so I was able to doze in a chair overlooking the airstrip. Charging points were available for ipad and phone and toilets were clean .Wifi fast and good.A quiet area with no children allowed would have improved facility for me as I was disturbed by their noisiness at times. Generally happy and would use it again.
Glad we booked this, comfortable and quiet, great to have a shower and meal and rest!
A great way to finish a long and tiring day.the ability to take a shower and re energise before a long flight is great.
After a 10.5 hour flight from Auckland we had a 5 hour stopover in Singapore en route to Ireland. Booking the lounge was a very worthwhile thing to do if only for the ability to shower and freshen up before our 13 hour flight to Heathrow. Food choice was limited but really only needed drinks. I would recommend this to anyone doing long haul travel.
blackandwhitebybonha ... New Zealand
A must if you want to break up the long haul.
blackandwhitebybonha ... New Zealand
A nice break from the flight. Shower was good and plenty of snacks if you need them.
The lounge was very clean and comfortable. We had 6 hours in the lounge from midnight to 6am. Not a lot of food choices at the time of day. But breakfast was served just before we had to leave and that was nice.
Norman T Australia
The lounge was a good place to spend the time before boarding the next part of our flight.
Had an 12 hour delay between flights ...lounge was comfortable , shower revived me stage 2 of my journey... Food was average but plenty of and as much I wanted to drink... Staff were friendly and helpful...
William S Australia
Nice lounge, very convenient for a break between flights
Pleasant surroundings to pass a few hours after a long flight from Beijing. A little disappointing to find that some of the USB charging points didn't work but by and large a successful purchase.
Shower are was clean but only shampoo provided, no conditioner. Dried my hair with the supplied hairdryer but there was no plug sockets so was unable to straighten my hair using my own straighteners. There was only 1 vegetarian hot food option which was a soup, and there were no vegetarian sandwiches. I ended up having just rice with some vegetables which were meant as a side option for the meat eaters. Mini cookies were lovely and plenty of canned drinks in the fridge along with fresh coffee and tea. I also had a glass of wine which was free. Not the best Plaza lounge that I have been to
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