I booked this service last minute. I wanted to make sure we had an easy and hassle free transfer from the airport to our hotel. Pam and her driver were waiting for us when we exited the terminal in Basseterre and she greeted us by name. She gave us an overview of the islands as much as you can in a 7 minute drive and offered to help us anytime during out stay. Definitely recommend this service as a great way to start your holiday in SKN.
IT was on time and it might help to put the persons last name on a board but I understand the privacy issue with that but I would recommend it again Pam was a great guide and drivers were very prompt and considerate
Everything went smoothly and the price was very competitive. Will definitely use this service again.
Easy to find the driver when you exit the airport and he was helpful with the bags and an over view of the area.
Excellent pick hassle free. The agent had a sign with my nmae just outside the terminal. Very convenient. We took the same method back to airport. No crazy ride and very smooth and quick to the hotel.
Great service met by Pam at the Airport and straight to resort, even offered to stop by grocery store on the way. Recomended
We booked our transfers this way as a cruise ship was in town on both of our transfer days. The service was prompt, courteous, and professional. Would suggest it to others as the island is expecting a million cruise guests in the upcoming season(for the first time).
This is the second time that we have used Tropical Tours (Viator) and would highly recommend it for pickup to and from the Airport. Last year we used their services for both pickup and tours and were very satisfied. We would give our experience a 5 star rating.
Pam and our driver, he goes by the name,SQ, were fantastic. the 6 of us have been to many Islands and we consider our tour on Thursday of last week with SQ as one of the best ever. He was so informative and very understanding to what we wanted. Pam, she is great. Super experience. 10 stars !!!!!!!
Pick up from the airport was fine. Driver was very friendly and the car was clean and spacious. The return pick up never happened. My family and I were not picked up at the hotel. We ended up taking a taxi. When we had the concierge call the company they said they already picked up at the hotel. Obviously they didn't check the names of the passengers they were supposed to be picking up. I will not recommend this service to anyone and have discussed this lack of service with my travel agent.
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